3 Replies Latest reply: Feb 18, 2011 10:32 AM by Timo Ruohomaki
Simms1234 Level 1 Level 1 (0 points)
Hello, I recently got a IPod Touch. I am learning about the email option. I am able to receieve emails just fine, but when I go to send emails, I get the error...."The sender address... was rejected by the server." I am using the same server address as my computer email. Not sure who I should contact or what the problem might be. Please help!

Message was edited by: Simms1234

Toshiba
  • EZ Jim Level 7 Level 7 (21,730 points)
    Simms1234 wrote:
    Hello, I recently got a IPod Touch. I am learning about the email option. I am able to receieve emails just fine, but when I go to send emails, I get the error...."The sender address... was rejected by the server." I am using the same server address as my computer email. Not sure who I should contact or what the problem might be. Please help!

    Message was edited by: Simms1234


    If you get no better help here, see related suggestions in your other topic:

    http://discussions.apple.com/message.jspa?messageID=12785408#12785408





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  • Tgara Level 4 Level 4 (3,540 points)
    I had the same issue. I resolved it by adding my email username and password to the Outgoing STMP server information in my iPod touch email setting info (by default, the info is "optional"). After adding this information, I was able to send email from my ipod touch.
  • Timo Ruohomaki Level 1 Level 1 (35 points)
    iOS 4 seems to have a minor bug in its Mail application. Whenever you send email, you are supposed to use SMTP server related to your ISP. This is different than the incoming server (POP/IMAP), that is the same whatever your ISP is. So as an example, your wlan might be provided by different ISP than what is your carrier.

    The bug in Mail application is the following: you can define multiple SMTP hosts in the mail settings, but in error such as the "Sender address rejected by server", it doesn't try another SMTP host, just the first one. So to prevent this happening, you would need to switch off the primary SMTP when accessing the net elsewhere.