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"DVD player encountered a system error, error: -36"

3255 Views 6 Replies Latest reply: Dec 21, 2010 7:34 AM by F Shippey RSS
JD101 Level 1 Level 1 (0 points)
Currently Being Moderated
Dec 20, 2010 12:03 PM
I burned video with iDVD and when I try to play the dvd I get a message which states, "DVD player encountered a system error, error: -36". One DVD disk will not play at all and keeps trying to load. Another DVD disk will load, but will say that there is a system error. Anyone know about this problem?
Macbook Pro, Mac OS X (10.6.5)
  • F Shippey Level 7 Level 7 (21,500 points)
    Currently Being Moderated
    Dec 20, 2010 12:15 PM (in response to JD101)
    Type -36 error (I/O Errors (bummers)

    This file is having difficulty while either reading from the drive or writing to the drive. The file
    may have been improperly written data to the drive or the hard drive or disk may be damaged.
    This is almost always indicative of a media error (hard error on the disk). Sometimes (rarely) it is transient.

    Solutions: Try copying the file to another drive. Use a disk recovery software, such as Disk First Aid to examine the disk. You can try rebooting with all extensions off. Once in a while this will allow you to read the data. The file in question should be restored from a backup that was stored on a different disk. Regular backups can reduce the time to recover from this error.





    My first guess is that you used poor quality DVD media. Maxell and Verbatim are good.
    933mhz G4 Quicksilver - 1.33Ghz G4 12" Al PowerBook - 2.8Ghz 15 " MBP, Mac OS X (10.6.4), I DO NOT receive any form of compensation from my recommendation or link.
  • F Shippey Level 7 Level 7 (21,500 points)
    Currently Being Moderated
    Dec 20, 2010 2:49 PM (in response to JD101)
    What brand of writable media are you using?
    933mhz G4 Quicksilver - 1.33Ghz G4 12" Al PowerBook - 2.8Ghz 15 " MBP, Mac OS X (10.6.4), I DO NOT receive any form of compensation from my recommendation or link.
  • F Shippey Level 7 Level 7 (21,500 points)
    Currently Being Moderated
    Dec 21, 2010 7:34 AM (in response to JD101)
    I am using Memorex DVD+R.


    I suspected as much. Many of us here have had very bad luck with Memorex DVD media.
    933mhz G4 Quicksilver - 1.33Ghz G4 12" Al PowerBook - 2.8Ghz 15 " MBP, Mac OS X (10.6.4), I DO NOT receive any form of compensation from my recommendation or link.

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