Cannot install Itunes 10.1.1

I tried to upgrade to this version and it kept giving me an error. I then tried to manually download and install and now I get error that says 'The installer has insufficient priviledges to access directory C:\PF\Ipod\bin. The install cannot continue. Log on as administrator or contact your system administrator.'. Please advise what I need to do to resolve this.

Dell, Windows 7

Posted on Dec 20, 2010 1:28 PM

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5 replies

Dec 20, 2010 2:12 PM in response to chester41usus

'The installer has insufficient priviledges to access directory C:\PF\Ipod\bin. The install cannot continue. Log on as administrator or contact your system administrator.'.


That's consistent with disk/file damage, chester.

Let's first try running a chkdsk over your C drive. There's Windows 7 instructions in the following document. Select both "automatically fix file system errors" and "scan for and attempt recovery of bad sectors" or use chkdsk /r (depending on which way you choose to go about things). You should be prompted to schedule the scan to run on restart. That sort of scan of the C drive should take a long time ... if it quits after a few minutes or seconds, something's interfering with the scan:

http://www.w7forums.com/use-chkdsk-check-disk-t448.html (How to use CHKDSK (Check Disk))

Does the chkdsk find/repair any damage? If so, try another iTunes install. Does it go through properly this time?

Dec 20, 2010 8:54 PM in response to chester41usus

I seem to have the same error and at this point I cannot successfully complete a full synch between my itunes 10.1.56 and my IPhone 4 and I cannot upgrade to the latest version of Itunes that is supposed to provide a fix for that Synch hang problem.

I was not able to complete the ituens/quicktime upgrade automatically so I tried doing it manually. I received the same errors.

Here is what I see in the log files:

In QTInstallCode.log:

## ERROR: OpenADefaultComponent(PluginHelper) returned -2003
QuickTimeUnInstallProc Exit (error=1)

In SetupAdmin110.log:

MessageType: INSTALLMESSAGE_ERROR
Message: The installer has insufficient privileges to access this directory: C:\Program Files\QuickTime\PictureViewer.Resources\da.lproj. The installation cannot continue. Log on as administrator or contact your system administrator.

I have tried opening Windows Exployers in Administrative Mode and running the install but I receive the same error.

Can anyone provide some guideance on how we can get around these errors.

Thank you in advance for any help that can be provided.

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Cannot install Itunes 10.1.1

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