2654 Views 2 Replies Latest reply: Dec 21, 2010 11:54 AM by Coppola21
Welcome to Apple discussions.
I suggest making the mouse a "favorite."
Go to system preferences>bluetooth. Highlight the mouse. If details are not shown, click on the little gear>show more info. Then click on the gear again and make the mouse a favorite.
If that does not help, and the mouse is in warranty an alternative to an Apple store is to call Applecare with a warranty issue. I had a keyboard replaced that way and Apple paid the shipping both ways. There should be no charge for a warranty issue.