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verheijp
Level 1 (5 points)

Q: Apple software update needs admin account

When I want to install new updates the apple software update forces me to do this in amdin account. I never had to do this and I don't even have this, I think. How can I avoid this?

Acer Aspire 7520, Windows Vista

Posted on Dec 21, 2010 6:28 AM

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verheijp

Q: Apple software update needs admin account

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  • by b noir,

    b noir b noir Dec 22, 2010 1:26 AM in response to verheijp
    Level 9 (72,129 points)
    Dec 22, 2010 1:26 AM in response to verheijp
    Usually on Vista, if you've only got one user account it's an admin account.

    What's the precise text of the message you're getting, please?

  • by verheijp,

    verheijp verheijp Dec 29, 2010 5:58 AM in response to b noir
    Level 1 (5 points)
    Dec 29, 2010 5:58 AM in response to b noir
    Well I have 2 user accounts but use mostly one and they are both administrator type accounts. De precise text of the message is in dutch but translates to something like:

    Only administrators can install this software. Ask your systemadministrator to execute Apple Software Update.

  • by b noir,Helpful

    b noir b noir Dec 30, 2010 3:59 PM in response to verheijp
    Level 9 (72,129 points)
    Dec 30, 2010 3:59 PM in response to verheijp
    It sounds like a permission for an Apple Software Update program file might have been lost in your user account. (Or possibly UAC might be misbehaving.)

    By way of experiment, let's see if ASU will run as an administrator.

    In Computer, open Local disk C or whichever drive your program files are installed on.
    If you have a 32-bit Vista, open the Program files folder.
    If you have a 64-bit Vista, open the Program Files (x86) folder.

    Open the Apple Software Update folder.

    Right-click your SoftwareUpdate.exe file and select "Run as administrator".
    Does ASU open for you now?

  • by verheijp,

    verheijp verheijp Dec 31, 2010 3:55 AM in response to b noir
    Level 1 (5 points)
    Dec 31, 2010 3:55 AM in response to b noir
    Yes, that did it. Now is there a permanent solution or do I always have to start ASU like this?

  • by verheijp,

    verheijp verheijp Dec 31, 2010 4:14 AM in response to verheijp
    Level 1 (5 points)
    Dec 31, 2010 4:14 AM in response to verheijp
    Ah, teh new ASU got installed as well and functions normal, as before! Tnx for the advice.

  • by b noir,

    b noir b noir Dec 31, 2010 1:43 PM in response to verheijp
    Level 9 (72,129 points)
    Dec 31, 2010 1:43 PM in response to verheijp
    Oh good! The things which have lost permission can be pains to track down ... one of the workarounds is to use the compatibility mode tab for the SoftwareUpdate.exe to set ASU to always run as administrator. But much better for it to have fixed itself.

    Best wishes for the new year.