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unable to sync outlook for mac 2011

Hi All,
I have been unable to sync my outlook contacts and calender. iTunes wants to sync to the apple address book and ical. Is there any way to fix this problem? btw all programs and iphone and ipad have been updated to the latest versions.

Thanks,
Mike

mac pro, Mac OS X (10.6.5)

Posted on Dec 21, 2010 10:06 AM

Reply
16 replies

Dec 21, 2010 10:19 AM in response to mikeci

Not sure if Outlook for the Mac is supported for this yet.

With Entourage for the Mac, you need to sync the Entourage address book and calendar with Apple's Address Book and iCal, which in turn is what is synced with the iPhone via the iTunes sync process. Entourage includes a setting/option for this which must be selected.

Does Outlook for the Mac include the same setting as is included with Entourage for syncing the Outlook address book and calendar with Apple's Address Book and iCal?

Dec 22, 2010 4:46 AM in response to mikeci

This is a user to user help forum only. Apple does not provide direct support or answer any questions here. If you want Apple to weigh in on this, you need to call AppleCare or make an appointment at an Apple store if there is one nearby.

Is there an option available to sync contacts and calendar events with Outlook for the Mac under the Info tab for your iPhone sync preferences with iTunes? If not, the option is not available which means this is not supported yet. Outlook for the Mac is a new product.

As already provided, the iPhone supports syncing contacts and calendar events with Entourage which is not direct with Entourage. The iPhone syncs direct with the Address Book and iCal which in turn is kept synced with the Entourage address book and calendar. Outlook for the Mac is just a name change and upgrade for Entourage on the Mac. Entourage includes a preference setting for sync services with Apple's Address Book and iCal, which must be enabled with Entourage. Outlook for the Mac likely includes the same thing.

Have you visited Microsoft's website for Outlook for the Mac? I'm sure they provide support there or someplace for Outlook for the Mac.

Dec 22, 2010 5:50 AM in response to Julian Wright

Thanks everyone for the comebacks on my question.

Before I switched over to a mac I had been using office on a windows machine for as long as I can remember. My iPhone / iPad would sync up via iTunes w/o a hitch allowing me to choose which program I wanted to sync. I guess I was just naive to expect the same seamless hookup when I changed over. After the experience I had trying to get office to run at all in the beginning I should have expected more problems and bugs.
I'll just sit back and wait 'till micro$oft gets off its *** and installs a calendar sync in the preferences.
Mike

Dec 22, 2010 11:06 AM in response to mikeci

MS Office - robust? Perhaps it is on Windows, but the Mac version... It's always been rather clunky.

Even if/when Microsoft do get around to adding syncing to Outlook, it's still going to have to sync with iCal before it can sync with anything else.

The golden rule of successful syncing is to keep it as simple as possible. The more programs, steps you bring into the "sync-mix" the more likely data corruption or loss is likely to occur, as fields etc. never exactly match up between different programs from different manufacturers.

It's easy to transfer emails, especially if they live on a server as modern IMAP enabled email accounts do.

Feb 16, 2011 6:56 PM in response to mikeci

I've been using this Mac outlook and encountered lot of problems. Outlook does not sync all of my contacts and calendars with iCal. This deal breaker for me. My Gmail contacts were duplicated when I have it synced.I have hundreds even thousand of contacts duplicated. But still I'm very thankful, I have found Scrubly Duplicate Contacts Remover. I truly appreciate an accurate address book each time I go to look up a contact.I have read also their blog on How to sync properly for Mac. Hope this will also help who will encounter the same problem. Thanks.

unable to sync outlook for mac 2011

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