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Remotely Accessing Windows XP

2704 Views 8 Replies Latest reply: Dec 29, 2010 9:42 AM by pattieboyd RSS
diyman Calculating status...
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Dec 21, 2010 4:22 PM
My mum has a windows XP Home Edition machine and I would like to remotely access her PC remotely from one of my Mac Minis when she needs help Is there any software I can do this as I believe I need Windows XP Professional on the remote machine, is this true ?
Mac Mini(G4), Mac OS X (10.4.3), Logitech 4000 Web Cam
  • BobTheFisherman Level 6 Level 6 (10,570 points)
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    Dec 21, 2010 4:52 PM (in response to diyman)
    diyman wrote:
    My mum has a windows XP Home Edition machine and I would like to remotely access her PC remotely from one of my Mac Minis when she needs help Is there any software I can do this as *I believe I need Windows XP Professional on the remote machine, is this true ?*


    That's what MS says http://www.microsoft.com/windowsxp/using/mobility/getstarted/remoteintro.mspx

    You could try VNC but I find it slow and not as good as remote desktop. You could upgrade your Mum to Windows 7. Or, you could use GoToMyPC but it is not free http://www.gotomypc.com/remoteaccess/remotedesktop.

    Message was edited by: BobTheFisherman
    Macbook Pro 13, Mac OS X (10.6.5), 2.53GHz, 4GB RAM, 500GB HD, BootCamp Win 7 (64 bit)
  • pattieboyd Calculating status...
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    Dec 28, 2010 5:20 PM (in response to diyman)
    I bought my parents their very first computer. (I'm probably crazy for doing it)
    It is an HP with Windows XP. I have a mac. I would like to remotely access their Windows machine to help them when they need it.
    How did you make out with your remote access? Any tips?
    Thank you for your time
    Pattie
    imac, Mac OS X (10.6.2)
  • BobTheFisherman Level 6 Level 6 (10,570 points)
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    Dec 28, 2010 7:40 PM (in response to pattieboyd)
    Did you read the link I provided above?

    You should upgrade their computer to Windows 7 which has remote access built in. XP does not have that capability. The only way you can do remote access to XP is with a third party app such as VNC, GoToMyPc, etc.
    Macbook Pro 13, Mac OS X (10.6.5), 2.53GHz, 4GB RAM, 500GB HD, BootCamp Win 7 (64 bit)
  • pattieboyd Level 1 Level 1 (0 points)
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    Dec 28, 2010 7:53 PM (in response to BobTheFisherman)
    Sorry, I'm so use to writing XP. Yes, they have Windows 7 - It is the home edition. I guess that does makes a difference.
    On the Windows 7 I went into System; allow remote access; and checked to allow remote assistance connections to this computer.

    On my Mac, well... I couldn't find anything on Mac itself so I downloaded Remote Desktop Connection Client 2.1-This free download runs natively on both Intel-based and PowerPC-based Macs. http://www.microsoft.com/mac/remote-desktop-client
    But it didn't work when I put the windows computer name in. (Windows - go figure)

    Anyway, can you still help me? Thank you.
    imac, Mac OS X (10.6.2)
  • pattieboyd Level 1 Level 1 (0 points)
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    Dec 28, 2010 8:16 PM (in response to BobTheFisherman)
    imac, Mac OS X (10.6.2)
  • BobTheFisherman Level 6 Level 6 (10,570 points)
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    Dec 29, 2010 6:57 AM (in response to pattieboyd)
    You should start your own thread as this thread is about XP. Your question will get lost because people with answers are looking at titles. So a person with the answer to remotely connecting to Windows 7 may not even open this thread as the title indicates it is about XP.
    Macbook Pro 13, Mac OS X (10.6.5), 2.53GHz, 4GB RAM, 500GB HD, BootCamp Win 7 (64 bit)
  • Jdiehl87 Calculating status...
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    Dec 29, 2010 7:43 AM (in response to pattieboyd)
    Are your parents on the same network as you are in a different area(city, state, Etc). If there in a different area then you need more then just remote desktop. You have to set up a DNS so that when you look for there name in Remote desktop it knows exactly were to look. For example Dyn DNS is a service that allows remote desktop access across WAN's. It uses the computers ISP provides I.P. to route traffic from your computer to there's, but you do need to set it up first which if your parents are not experienced computer users it might be difficult. If that seems to much as the previous post mentioned you can use third party like (LogMeIn) which a base account is free. Hope this helps
    Mac Book Pro, Mac OS X (10.6.5)
  • pattieboyd Level 1 Level 1 (0 points)
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    Dec 29, 2010 9:42 AM (in response to BobTheFisherman)
    Ok, I can start a new thread. How do I get all the message thus far over to it?
    imac, Mac OS X (10.6.2)

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