BatmanMike

Q: Black screen of death crash.

So I started to run into this crash, and it is becoming quite frequent (a couple times a day in the least, every day)

Model Name: MacBook Pro
Model Identifier: MacBookPro6,2
Processor Name: Intel Core i7
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per core): 256 KB
L3 Cache: 4 MB
Memory: 4 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: MBP61.0057.B0C
SMC Version (system): 1.58f15

Thats my computer. Here are the symptoms:
-completely black screen (as if the screen is off)
-back lit keyboard lit up all the way (even if it was not before crash)
-any sound will repeat last frame continuously
-seems to happen when I am playing WoW, whether I am starting it up or have been playing for a while. Haven't noticed it with any other game or with just minimal web browsing. I should also note the computer has NOT been any abnormal temperatures.
-power cord has been plugged in, nothing else but wireless usb mouse

This is my first mac, so with any technical help I would appreciate a thorough explanation! THANK YOU SO MUCH!

EDIT: After doing some more research, I found some people had problems caused by bootcamp. So I am noting here that I do not have any sort of windows installed on my mac! I bought it to get away from that, of course.

Message was edited by: BatmanMike

MacBook Pro 15" i7, Mac OS X (10.6.5)

Posted on Dec 21, 2010 6:03 PM

Close

Q: Black screen of death crash.

  • All replies
  • Helpful answers

Page 1 Next
  • by BatmanMike,

    BatmanMike BatmanMike Dec 22, 2010 9:50 AM in response to BatmanMike
    Level 1 (10 points)
    Dec 22, 2010 9:50 AM in response to BatmanMike
    Just happened. Again.

    Any ideas?
  • by rkaufmann87,

    rkaufmann87 rkaufmann87 Dec 22, 2010 10:04 AM in response to BatmanMike
    Level 9 (58,956 points)
    Photos for Mac
    Dec 22, 2010 10:04 AM in response to BatmanMike
    It sounds like you are experiencing a Kernel Panic. One of the most frequent causes of KP's are RAM related including RAM that has become unseated, RAM that has failed, Incorrect RAM installed. Judging by the amount of RAM you state I'd recommend looking at System Profiler and see how much RAM is being addressed to verify. If that still shows 4GB then the next step is to reseat the RAM and try again.

    KP's are really bad and can damage the OS if allowed to continue. You should also be running Activity Monitor to see if you have a process that is taking up a lot of % CPU and if there is any applications that are using a lot of RAM. You also state it happens when your playing WoW...perhaps that is the problem too.

    Here are some articles to help you troubleshoot the issue. If you cannot find out what it is contact AppleCare or make an appointment at your local AppleStore to bring it in.



    http://docs.info.apple.com/article.html?path=Mac/10.6/en/8965.html




    http://www.thexlab.com/faqs/kernelpanics.html




    http://reviews.cnet.com/8301-13727_7-10344626-263.html?tag=mfiredir




    http://www.index-site.com/kernelpanic.html




    http://support.apple.com/kb/HT1392




    http://developer.apple.com/mac/library/technotes/tn2002/tn2063.html



    Roger
  • by Andrew Wolczyk,

    Andrew Wolczyk Andrew Wolczyk Dec 22, 2010 10:10 AM in response to rkaufmann87
    Level 5 (5,223 points)
    Dec 22, 2010 10:10 AM in response to rkaufmann87
    A simple google search shows that WOW seems to cause a lot of problems for mac users. You don't specifically state that your problem only happens when playing WOW, but it sounds like it. Personally I stay away from playing games on my MBP as I feel that they are just too taxing on everything from the battery to the processor. If I want to play games, I'll do it on my xbox.
  • by BatmanMike,

    BatmanMike BatmanMike Feb 11, 2011 8:39 PM in response to BatmanMike
    Level 1 (10 points)
    Feb 11, 2011 8:39 PM in response to BatmanMike
    Ignored the problem and it stopped happening because I stopped WoW. Bought Civilization V and now its doing the same thing when I try to load a game.

    For whoever said I shouldn't play games on my MBP. Go somewhere else, the computer can handle any game compatible with it on the market, something isn't right.
  • by GoreLeech,

    GoreLeech GoreLeech Feb 13, 2011 6:32 PM in response to BatmanMike
    Level 1 (10 points)
    Feb 13, 2011 6:32 PM in response to BatmanMike
    Could you check your Console (It's under Applications -> Utilities -> Console.app) and see if you have any logs under something like Diagnostic and Usage... -> System Diagnostic Reports? You might have to dig through a few sub units of the Console log list - it's that lefthand pane of it. I'm having a really similar problem, and would like to see if your having the same kernel panic issue as I am. If there are a couple logs labeled Kernel_(insert dates here), could you post them?
  • by John York,

    John York John York Mar 4, 2011 9:49 AM in response to GoreLeech
    Level 1 (0 points)
    Mar 4, 2011 9:49 AM in response to GoreLeech
    I am having the same problem, I do not play games on my Mac. I have roughly the same model, with only 8GB RAM and SMC Version 1.58f16 difference.

    This crash has been happening more frequently lately. I'm not doing anything intensive on the machine. Mostly web browsing and Ruby on Rails development. I'm not coming close to using all my RAM.

    There was absolutely nothing in my console output this time. Last time, I saved the console output. Here's what it was:


    Interval Since Last Panic Report: 47378 sec
    Panics Since Last Report: 1
    Anonymous UUID: A5EE7AAD-D78F-49E8-A9E7-A1D9D49DCBC3

    Thu Jan 27 14:22:39 2011
    panic(cpu 0 caller 0x82c67bfa): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xa5f7d000 0x0a5480a2, D0, P2/4
    Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
    0xbab62188 : 0x21b50c (0x5d4438 0xbab621bc 0x223974 0x0)
    0xbab621d8 : 0x82c67bfa (0x82e7d2bc 0x82eed940 0x82e8c424 0x0)
    0xbab62278 : 0x82d82640 (0xdbbd004 0xc3fb004 0x100 0x822459c2)
    0xbab622c8 : 0x82d79639 (0xc3fb004 0x100 0xbab622f8 0x82c576d7)
    0xbab622f8 : 0x8349c9ce (0xc3fb004 0x100 0x438004ee 0xbab62308)
    0xbab62438 : 0x82da12bd (0xc3fb004 0xd17f004 0x0 0x0)
    0xbab62478 : 0x82c70e63 (0xc3fb004 0xd17f004 0x0 0x0)
    0xbab62518 : 0x82c6d46f (0x0 0x9 0x0 0x0)
    0xbab626c8 : 0x82c6f4a3 (0x0 0x600d600d 0x702b 0xbab626f8)
    0xbab62798 : 0x82231652 (0xc1d00041 0xbfef0033 0xbfee0034 0x857c)
    0xbab62808 : 0x82240e38 (0xc4bb400 0x1c541600 0x8 0x1)
    0xbab62828 : 0x82265a20 (0x1c541600 0xb 0xbab62848 0xd6f0)
    0xbab62858 : 0x8226623b (0xdcab000 0x1 0xbab6287c 0x0)
    0xbab62888 : 0x82246485 (0xdcab000 0x97fa4080 0x1 0x73)
    0xbab628d8 : 0x8220868e (0x6bdaa000 0x1 0x0 0x3)
    0xbab62948 : 0x82207d99 (0x6bdaa000 0x1 0x2 0x3)
    0xbab62978 : 0x821fdca7 (0x6bdaa000 0x1 0x2 0x6ba2c000)
    0xbab62ab8 : 0x82236cfe (0x6ba2c000 0x0 0xbab62bcc 0xbab62bc8)
    0xbab62b68 : 0x821f9c93 (0x6ba2c000 0x0 0xbab62bcc 0xbab62bc8)
    0xbab62be8 : 0x565a88 (0x6ba2c000 0x0 0xbab62e3c 0xbab62c74)
    0xbab62c38 : 0x566327 (0x82287e20 0x6ba2c000 0x1c50cf88 0x1)
    0xbab62c88 : 0x566bdb (0x6ba2c000 0x10 0xbab62cd0 0x0)
    0xbab62da8 : 0x285bce (0x6ba2c000 0x10 0x1c50cf88 0x1)
    0xbab63e58 : 0x21d8ba (0x1c50cf60 0x1c6395a0 0x1fd7e8 0x5e43)
    0xbab63e98 : 0x210a3a (0x1c50cf00 0x0 0xd9e6a10 0xdbd95b0)
    0xbab63ef8 : 0x216c9d (0x1c50cf00 0x0 0x0 0x0)
    0xbab63f78 : 0x295156 (0xca0f3c8 0x0 0x0 0x0)
    0xbab63fc8 : 0x2a148d (0xca0f3c4 0x1 0x10 0x1c4f93c4)
    Kernel Extensions in backtrace (with dependencies):
    com.apple.GeForce(6.2.6)@0x821ee000->0x822a3fff
    dependency: com.apple.NVDAResman(6.2.6)@0x82c01000
    dependency: com.apple.iokit.IONDRVSupport(2.2)@0x81ecd000
    dependency: com.apple.iokit.IOPCIFamily(2.6)@0x7a768000
    dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x8277c000
    com.apple.nvidia.nv50hal(6.2.6)@0x83366000->0x8377afff
    dependency: com.apple.NVDAResman(6.2.6)@0x82c01000
    com.apple.NVDAResman(6.2.6)@0x82c01000->0x82eeefff
    dependency: com.apple.iokit.IOPCIFamily(2.6)@0x7a768000
    dependency: com.apple.iokit.IONDRVSupport(2.2)@0x81ecd000
    dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x8277c000

    BSD process name corresponding to current thread: WindowServer

    Mac OS version:
    10J567

    Kernel version:
    Darwin Kernel Version 10.6.0: Wed Nov 10 18:13:17 PST 2010; root:xnu-1504.9.26~3/RELEASE_I386
    System model name: MacBookPro6,2 (Mac-F22586C8)

    System uptime in nanoseconds: 50075287527545
    unloaded kexts:
    com.apple.driver.initioFWBridge 2.5.8 (addr 0x81c0c000, size 0x12288) - last unloaded 47362073306307
    loaded kexts:
    com.cisco.nke.ipsec 2.0.1
    com.vmware.kext.vmnet 2.0.6
    com.vmware.kext.vmioplug 2.0.6
    com.vmware.kext.vmci 2.0.6
    com.vmware.kext.vmx86 2.0.6
    foo.tun 1.0
    foo.tap 1.0
    com.apple.driver.AppleHWSensor 1.9.3d0
    com.apple.filesystems.autofs 2.1.0
    com.apple.driver.AGPM 100.12.19
    com.apple.driver.AudioAUUC 1.13
    com.apple.DontSteal_Mac_OSX 7.0.0
    com.apple.iokit.CHUDUtils 201
    com.apple.iokit.CHUDProf 216
    com.apple.driver.AppleMikeyHIDDriver 1.2.0
    com.apple.driver.AppleUpstreamUserClient 3.4.5
    com.apple.driver.AppleMikeyDriver 1.9.9f12
    com.apple.driver.AppleIntelHDGraphics 6.2.6
    com.apple.driver.AudioIPCDriver 1.1.6
    com.apple.driver.AppleHDA 1.9.9f12
    com.apple.driver.AppleMCCSControl 1.0.17
    com.apple.driver.SMCMotionSensor 3.0.0d4
    com.apple.iokit.AppleBCM5701Ethernet 2.3.9b6
    com.apple.driver.AppleIntelHDGraphicsFB 6.2.6
    com.apple.kext.AppleSMCLMU 1.5.0d3
    com.apple.driver.AppleGraphicsControl 2.8.68
    com.apple.GeForce 6.2.6
    com.apple.driver.AirPortBrcm43224 426.36.1
    com.apple.driver.ACPISMCPlatformPlugin 4.5.0d5
    com.apple.driver.AppleLPC 1.4.12
    com.apple.driver.AppleUSBTCButtons 200.3.2
    com.apple.driver.AppleUSBTCKeyboard 200.3.2
    com.apple.driver.AppleIRController 303.8
    com.apple.driver.AppleUSBCardReader 2.5.8
    com.apple.iokit.SCSITaskUserClient 2.6.5
    com.apple.BootCache 31
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.iokit.IOAHCIBlockStorage 1.6.3
    com.apple.driver.AppleUSBHub 4.1.7
    com.apple.driver.AppleRTC 1.3.1
    com.apple.driver.AppleFWOHCI 4.7.1
    com.apple.driver.AppleUSBEHCI 4.1.7
    com.apple.driver.AppleEFINVRAM 1.4.0
    com.apple.driver.AppleSmartBatteryManager 160.0.0
    com.apple.driver.AppleAHCIPort 2.1.5
    com.apple.driver.AppleACPIButtons 1.3.5
    com.apple.driver.AppleHPET 1.5
    com.apple.driver.AppleSMBIOS 1.6
    com.apple.driver.AppleACPIEC 1.3.5
    com.apple.driver.AppleAPIC 1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient 105.13.0
    com.apple.security.sandbox 1
    com.apple.security.quarantine 0
    com.apple.nke.applicationfirewall 2.1.11
    com.apple.driver.AppleIntelCPUPowerManagement 105.13.0
    com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.0.1 - last loaded 47288605406574
    com.apple.iokit.IOFireWireSBP2 4.0.6
    com.apple.driver.AppleProfileReadCounterAction 17
    com.apple.driver.AppleProfileTimestampAction 10
    com.apple.driver.AppleProfileThreadInfoAction 14
    com.apple.driver.AppleProfileRegisterStateAction 10
    com.apple.driver.AppleProfileKEventAction 10
    com.apple.driver.AppleProfileCallstackAction 20
    com.apple.iokit.IOSurface 74.2
    com.apple.iokit.IOBluetoothSerialManager 2.3.8f7
    com.apple.iokit.IOSerialFamily 10.0.3
    com.apple.iokit.CHUDKernLib 208
    com.apple.driver.DspFuncLib 1.9.9f12
    com.apple.iokit.IOAudioFamily 1.8.0fc1
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.driver.AppleSMBusController 1.0.8d0
    com.apple.iokit.IOFireWireIP 2.0.3
    com.apple.iokit.AppleProfileFamily 41
    com.apple.driver.AppleHDAController 1.9.9f12
    com.apple.iokit.IOHDAFamily 1.9.9f12
    com.apple.iokit.IO80211Family 312
    com.apple.iokit.IONetworkingFamily 1.9
    com.apple.driver.IOPlatformPluginFamily 4.5.0d5
    com.apple.driver.AppleSMBusPCI 1.0.8d0
    com.apple.nvidia.nv50hal 6.2.6
    com.apple.NVDAResman 6.2.6
    com.apple.iokit.IONDRVSupport 2.2
    com.apple.iokit.IOGraphicsFamily 2.2
    com.apple.driver.AppleSMC 3.1.0d3
    com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.8f7
    com.apple.driver.AppleUSBBluetoothHCIController 2.3.8f7
    com.apple.iokit.IOBluetoothFamily 2.3.8f7
    com.apple.driver.AppleUSBMultitouch 206.6
    com.apple.iokit.IOUSBHIDDriver 4.1.5
    com.apple.iokit.IOUSBMassStorageClass 2.6.5
    com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
    com.apple.driver.AppleUSBMergeNub 4.1.5
    com.apple.driver.AppleUSBComposite 3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.6
    com.apple.iokit.IOCDStorageFamily 1.6
    com.apple.driver.XsanFilter 402.1
    com.apple.iokit.IOAHCISerialATAPI 1.2.5
    com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
    com.apple.iokit.IOUSBUserClient 4.1.5
    com.apple.iokit.IOFireWireFamily 4.2.6
    com.apple.iokit.IOUSBFamily 4.1.7
    com.apple.iokit.IOAHCIFamily 2.0.4
    com.apple.driver.AppleEFIRuntime 1.4.0
    com.apple.iokit.IOHIDFamily 1.6.5
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.TMSafetyNet 6
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.DiskImages 289
    com.apple.iokit.IOStorageFamily 1.6.2
    com.apple.driver.AppleACPIPlatform 1.3.5
    com.apple.iokit.IOPCIFamily 2.6
    com.apple.iokit.IOACPIFamily 1.3.0
    Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Memory Module: global_name
    AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.36.1)
    Bluetooth: Version 2.3.8f7, 2 service, 12 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: ST9500420ASG, 465.76 GB
    Serial ATA Device: MATSHITADVD-R UJ-898
    USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
    USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
    USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000
    USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
    USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000
    USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
    USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000
    FireWire Device: My Book 1112, WD, Up to 800 Mb/sec
  • by macbig,

    macbig macbig Mar 4, 2011 10:39 AM in response to John York
    Level 4 (1,680 points)
    Mar 4, 2011 10:39 AM in response to John York
    You are also suffering a Kernel Panic. Look at Roger Kaufmans post in this thread.
  • by Eupfhoria9,

    Eupfhoria9 Eupfhoria9 Mar 5, 2011 9:36 AM in response to BatmanMike
    Level 1 (0 points)
    Mar 5, 2011 9:36 AM in response to BatmanMike
    I am also suffering this same problem. My machine is nearly identical to BatmanMike's. It occurs whenever I am playing Civ V or I try to launch cogs while booted into the Mac OS.

    It is extremely unlikely to be a hardware problem, as I am able to play games all day long when I'm booted into boot camp.
    Message was edited by: Eupfhoria9

    Message was edited by: Eupfhoria9
  • by Yojo,

    Yojo Yojo Apr 6, 2011 8:27 AM in response to John York
    Level 1 (0 points)
    Apr 6, 2011 8:27 AM in response to John York
    I'm having the exact same problem here. Multiple times a day in the middle of work, my Mac crashes. Thought it was possibly VMware and Win7 but happens when I don't run VMware. Thought it was using an external monitor but happened without one connected. Thought it was putting the MBP to sleep instead of shutting down and rebooting every day but crash happens either way. Thought it was my Seagate Time Machine drive but happens when I don't have it connected. Has to be something with the display RAM/GPU or something. One day, when I was trying to do a presentation, I had my DisplayPort to VGA adapter connected to a projector and the screen crash happened 4 times in a row.

    Here's my log (up to loaded kext):

    Wed Apr 6 11:02:12 2011
    panic(cpu 2 caller 0x9cdc8f): NVRM[0/1:0:0]: Read Error 0x00610020: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xa677e000 0x0a5480a2, D0, P2/4
    Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
    0x8337bb28 : 0x21b510 (0x5d9514 0x8337bb5c 0x223978 0x0)
    0x8337bb78 : 0x9cdc8f (0xbe323c 0xc53840 0xbf23cc 0x0)
    0x8337bc18 : 0xae85d3 (0xe94b804 0xd576004 0x610020 0x484c6)
    0x8337bc68 : 0x1625bcc (0xd576004 0x610020 0x8337bc98 0x0)
    0x8337bcb8 : 0x16338c3 (0xd576004 0xe973004 0x0 0x0)
    0x8337bce8 : 0x16f5d48 (0xd576004 0xe973004 0x0 0x1)
    0x8337be28 : 0xb07250 (0xd576004 0xe517004 0x0 0x0)
    0x8337be68 : 0x9d6e23 (0xd576004 0xe517004 0x0 0x0)
    0x8337bf08 : 0x55125b (0x0 0xe9bb780 0x1 0x29f562)
    0x8337bf58 : 0x55028c (0xe9bb780 0x0 0x10186e44 0x10186e00)
    0x8337bf88 : 0x5506e6 (0xdd92300 0xdd92300 0x8337bfe0 0x10)
    0x8337bfc8 : 0x2a06dc (0xdd92300 0x0 0x10 0x0)
    Kernel Extensions in backtrace (with dependencies):
    com.apple.nvidia.nv50hal(6.2.6)@0x15bf000->0x19d3fff
    dependency: com.apple.NVDAResman(6.2.6)@0x967000
    com.apple.NVDAResman(6.2.6)@0x967000->0xc54fff
    dependency: com.apple.iokit.IOPCIFamily(2.6)@0x927000
    dependency: com.apple.iokit.IONDRVSupport(2.2)@0x95a000
    dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x938000

    BSD process name corresponding to current thread: kernel_task

    Mac OS version:
    10J869

    Kernel version:
    Darwin Kernel Version 10.7.0: Sat Jan 29 15:17:16 PST 2011; root:xnu-1504.9.37~1/RELEASE_I386
    System model name: MacBookPro6,2 (Mac-F22586C8)

    System uptime in nanoseconds: 25603903553541
    unloaded kexts:
    com.apple.driver.LSIFW500 2.5.8 (addr 0x7c372000, size 0x12288) - last unloaded 20633585981792
  • by xcoleyz,

    xcoleyz xcoleyz Apr 9, 2011 8:13 AM in response to BatmanMike
    Level 1 (0 points)
    Apr 9, 2011 8:13 AM in response to BatmanMike
    I too am now experiencing this issue quite regularly. This is also my first macbook.

    It occurs randomly, multiple times a day. I can guarantee that it will happen if I run a game, sooner or later. But it is also occurring other times when simply browsing the web or completing an assignment ( Yes, I have lost copies or changes made to documents ._.) I really would love to know what problem I am experiencing, I spent a lot of money on this computer - it should work.

    Next time I crash I will post the result. I know that ALL crashes are related to nvidia process - i've examined the report many times.

    My brother who has the 13" (mid 2010) macbook has NEVER experienced the Black Screen of Death. Interesting.

    Heres to hoping we find a solution.
    Mike

    UPDATE: Just occurred AGAIN ... GRRRR. This time it didn't allow me to submit a bug report. :/

    Message was edited by: xcoleyz

    Message was edited by: xcoleyz
  • by Yojo,

    Yojo Yojo Apr 11, 2011 10:35 AM in response to xcoleyz
    Level 1 (0 points)
    Apr 11, 2011 10:35 AM in response to xcoleyz
    Keeps happening to me so I called Apple Support. I don't have an extended support plan so to get any help, I would have to pay $49 for a one time issue (good for 30 days). I'm going to see if my company will pay for the 3 yr plan and get the support I need. But here's what I think will happen. Apple Support will walk me through a series of steps including resetting PRAM, running disk repair, etc. And if this is in case a hardware issue (like a bad RAM), I'll have to take it into the store. My feeling is that this is a GPU firmware issue, specifically NVDIA. Here's what I see about my GPU:

    NVIDIA GeForce GT 330M:

    Chipset Model: NVIDIA GeForce GT 330M
    Type: GPU
    Bus: PCIe
    PCIe Lane Width: x16
    VRAM (Total): 512 MB
    Vendor: NVIDIA (0x10de)
    Device ID: 0x0a29
    Revision ID: 0x00a2
    ROM Revision: 3560
    gMux Version: 1.9.21
    Displays:
    Color LCD:
    Resolution: 1680 x 1050
    Pixel Depth: 32-Bit Color (ARGB8888)
    Main Display: Yes
    Mirror: Off
    Online: Yes
    Built-In: Yes
    LEN L220xwC:
    Resolution: 1920 x 1200 @ 60 Hz
    Pixel Depth: 32-Bit Color (ARGB8888)
    Mirror: Off
    Online: Yes
    Rotation: Supported
    Adapter Type: Mini DisplayPort To VGA Adapter
    Adapter Firmware Version: 1.03

    I'll report back once I go through Apple Support. I'm surprised others haven't gone through support (or have they?).
  • by D. Kemper,

    D. Kemper D. Kemper Apr 11, 2011 12:50 PM in response to Yojo
    Level 1 (0 points)
    Apr 11, 2011 12:50 PM in response to Yojo
    I'm having this same problem on my new Macbook Pro.

    Specs:
    Mac OSX 10.6.7
    Macbook Pro 15"
    HD Screen/Webcam
    2.2 GHz Intel Quad-Core i7
    1 GB ATI HD 6750M video card
    8 GB ram
    750 GB HD

    I either get a black screen of death, or the video card crashes (visible artifact all over the screen). Requires a manual reboot. I created a thread of my own days ago and never got any responses so I set up an appointment via phone today with someone from Apple. Will report back...
  • by Yojo,

    Yojo Yojo Apr 11, 2011 1:37 PM in response to D. Kemper
    Level 1 (0 points)
    Apr 11, 2011 1:37 PM in response to D. Kemper
    Please do report back. Your case throws off my suspicion that this is a NVIDIA problem since you have an ATI video card. I went to the NVIDIA site and found a fairly recent video driver that I was thinking about upgrading to. Not sure if I want to do that now since you're having problems without the NVIDIA. Keep us posted. Thanks!
  • by xcoleyz,

    xcoleyz xcoleyz Apr 14, 2011 4:53 AM in response to Yojo
    Level 1 (0 points)
    Apr 14, 2011 4:53 AM in response to Yojo
    {quote}
    Please do report back. Your case throws off my suspicion that this is a NVIDIA problem since you have an ATI video card. I went to the NVIDIA site and found a fairly recent video driver that I was thinking about upgrading to. Not sure if I want to do that now since you're having problems without the NVIDIA. Keep us posted. Thanks!
    {quote}

    NVIDIA GeForce GT 330M:

    Chipset Model: NVIDIA GeForce GT 330M
    Type: GPU
    Bus: PCIe
    PCIe Lane Width: x16
    VRAM (Total): 512 MB
    Vendor: NVIDIA (0x10de)
    Device ID: 0x0a29
    Revision ID: 0x00a2
    ROM Revision: 3560
    gMux Version: 1.9.21
    My specs^


    Should we talk about any apps we have running? I still feel nvidia is the causing the problem. OR something to do with dynamic switching. Right now I am using Intel solely, and have had no problems what-so-ever. Also what is the age of everyones macbook - we could have computers from same batch.

    Awaiting your response as well.

    Mike

    Message was edited by: xcoleyz
Page 1 Next