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Viber problem on iPhone 3G

hi guys i have iPhone 3G with version 3.1.3 i downloaded viber on my iphone but when i open it asks me to put ur number and click continue ...when i put my number and click continue doesnt do anything i know im doing it right cause it founds my country code directly and asking to put my number only ..... i deleted and downloaded it many times still same problem and i tried downloading with iTunes too same again, my brother has 3G S with version 4.1 its working very normal.
can anyone help plz

Thank you

MacBook Pro, Mac OS X (10.4.5)

Posted on Dec 21, 2010 11:28 PM

Reply
166 replies

Dec 24, 2010 3:24 AM in response to sx

Hi,

This is a member of the Viber Developing Team.
If i'm correct, you described a problem that occurs to some users that they can't get the SMS with the activation code.
We are not sure about the cause to that problem, and we are working hard to fix it right now.

in the meanwhile, check out the post in our Support Forums regarding this problem: http://support.viber.com/entries/360078-what-should-i-do-if-i-don-t-receive-my-s ms-access-code

if you have any other question, feel free to ask.
the Viber Team.

Dec 28, 2010 1:53 AM in response to sx

Hi,

As I said, we are working hard to fix this problem.
A solution should be ready within the next week or 2, and that'll solve your problem - you will be able to get your SMS with the code, and start using Viber to call for free 🙂

in the meanwhile, please visit our Support Forums, and the related topic. there we will post updates regarding the exact solutions. you can find it at: http://support.viber.com/entries/360078-what-should-i-do-if-i-don-t-receive-my-s ms-access-code

Thanks,
the Viber Team.

Dec 31, 2010 3:40 AM in response to sx

Hey everyone,
This is the Viber Team.

As we promised, I am now excited to announce that we have a new solution for the SMS-code problem!
If you still did not get the SMS (text message) with the activation code of Viber, please check out the following link that explains how to fix it:
http://support.viber.com/entries/360078-what-should-i-do-if-i-don-t-receive-my-s ms-access-code

Please let us know if this really helped you activate and use Viber.

we wish you Happy New Year!
the Viber Team.

Jan 3, 2011 3:12 AM in response to theViberTeam

Viber works good on my iPhone 3G and iPhone 4 too, but I'm having a problem with my brother iPhone mobile number (we are in Italy).

We can call other people we know with iPhone and Viber, but we do not see eachother in the Viber list of people we can call.

I added Viber on his iPhone 3G yesterday and I still cannot see his number as a Viber number I can call. The same for him with my number that is "active" on Viber since last year and that everybody should be able to see.

Thanks,
Roberto

Jan 6, 2011 2:44 AM in response to yazeed

hey guys as i said before and Yazeed was repeating after me, we still didnt reach the SMS stage when we open Viber it locates our country code and asks for the number, when we write the number and click continue nothing happens it donst reach the Access code stage, so please if The Viber Team can check about this. THANK YOU

Jan 7, 2011 2:43 AM in response to sx

iRo - please see this page for more help:
http://support.viber.com/entries/349520-why-are-my-friends-not-shown-as-viber-us ers

yazeed and sx - we are aware of this problem for some users.
We now developed a new mechanism that is supposed to help you use Viber.
please uninstall and reinstall Viber. if you don't know how to do it, please see this page: http://support.viber.com/entries/347400-how-do-i-uninstall-and-reinstall-viber

if it still doesn't work, visit our Support Forums at http://support.viber.com
tell them about the problem. we will use your help to understand the problem fully, and hopefully fix it soon.

If you have any more questions, please feel free to ask.

Jan 12, 2011 1:08 PM in response to theViberTeam

Hi,

I have the same problem. I have an Iphone with the version 3.0 ( i do not want to upgrade). As soon as I come to the screen where I have to enter my phone number nothing happens - when I press "continue" it I will stay on the same screen and I will not be forwarded to the next (enter code).
Can I use Viber with the 3.0 version? why can I not enter my number?

Hope to hear from you soon

chris

Jan 24, 2011 2:26 AM in response to sx

Hi,

I'm excited to announce that Viber 1.1 has just been released.
This new version focuses on the addition of small new features, and mainly - bug fixes.
For release notes and the full fix list, I invite you to visit Viber's AppStore page and download Viber 1.1

In addition, I would like to draw your attention to our major updates in our Privacy Policy. We changed confusing clauses and made them much clearer, in accordance to users' feedback.
We would like to thank you for that feedback in the past 2 months, that allowed us to improve and better our service noticeably.

If you have any questions, don't hesistate to ask.

Thank you,
Viber Media.

Viber problem on iPhone 3G

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