Itunes not recognising IPhone on WIndows 7 64bit

Hi

i am having the exact same problem, im currently on hold to apple care (this is my 3rd call)
as yet i am unable to use my new i phone, and my husband can no longer do anything to his 4 month old i phone 4.

I have followed all of those steps above, stopped and restarted bonjour, deleted all temps folders, and i work in the mobile phone industry so i know what im doing!

i have now been told to sign out of my apple account and create a new one in case the old one is corrupted in some way.

My own view would be that the new i tunes for windows 7 64 bit is seriously flawed. My i phone can be detected in a laptop running windows XP and 32 bit.

i am currently paying £60 a month for what is essentially a flashy brick.

I have the same issue. Has Apple got back on this issue. We can't be the only ones with this issue. Looking at the number of views for this topic this is a big problem.

I am also having the same problem, Itunes doesn`t recognise IPhone 4G.
Since I`m having this Iphone 4G I`ve updated the Itunes for Windows 7, version 10.1.1 and only once Itunes recognised my Iphone 4G.
I`ve tryed to reinstall it and also did the thing with the device manager-portable devices-updated the driver...and my computer only sees MTP USB Device.
please help me...I would really like to resolve this problem!

Same here, tried manually restarting the apple mobile device service fixed it once but basically recent versions of iTunes are borked on 64 bit.

hi

i've been having the same problem. spoken to online support, they made appointment for genius bar, tech guy seemed to know his stuff but this issue was unknown to him. they agreed to give me a knew phone, eventually told me on day to when i returned that they had exhausted everything and that it was a pc software issue. possibly i should think about getting a mac or using another laptop! they also said that iphone works fine on mac but that there are som many versions of windows that it was difficult to keep up.

handing out replacement iphones and tech guys not know that there is a problem with windows 7 surely isn't good for business

apple support... can you address this problem asap please. i have restricted use and would like to get the full benefit of using my iphone 4

thanks

ps word of mouth is a powerful. the number of people who are concerned about updating to iphone is growing and i've not been able to recommend

should add that i'm its an Iphone 4 that i'm having problems with. Iphone 3 works perfectly well still.

In a sickening manner, I'm glad I'm not alone! For a moment I thought it was a hardware problem of my iPhone4.

I've done everything mentioned above (re-install iTunes, used different USB ports, put into Recovery Mode, Reinstalled Itunes, etc. etc.). The PC is able to see IPhone though.

Is there a resolution to this yet? I noticed it's mostly affecting Win7, as I'm able to see the phone on an XP machine.

Shucks! You guys were talking about 64bit Win7!

I'm on 32bit facing the same problem.

Replacing Windows 7 with Windows XP should solve this.

Changing to XP obviously doesn't work either because I am having the EXACT same problem on XP. I am not sure what is wrong but somebody needs to tell us all how to fix it and preferably quickly.