Previous 1 2 Next 28 Replies Latest reply: Jun 10, 2011 9:03 AM by sacbut34 Go to original post
  • Vargo27RsV Level 1 Level 1
    Changing to XP obviously doesn't work either because I am having the EXACT same problem on XP. I am not sure what is wrong but somebody needs to tell us all how to fix it and preferably quickly.
  • dumgoyne Level 1 Level 1
    does apple support read these postings?

    if not any advise on how to bring it to there attention?
  • dumgoyne Level 1 Level 1
    this is certainly one solution to the problem, but is this good enough? i like windows 7... think its better that XP. have mac rolled out iphone 4 before it was ready?
  • dumgoyne Level 1 Level 1
    I've now resorted to using my old (very old) gateway laptop with XP, everything is good in a very much slower way but with all the uninstalling/reinstalling and deleting of cache files, i've now don't have my apps (more importantly the ones i've paid for). they're showing in my billing account, but not able to download as message says all downloads have been done. any advise?
  • RainingOutside Level 1 Level 1
    I have iPhone 3GS, Win 7. loads probs (see sep thread under Sync forum). Currently back to phone can do calls and gmail only. And until yesterday didn't even have that

    In all forums had looked at seemed common thread that users specs showed Win7
    Of course, could be any combination of things... But worth Apple testing
  • dumgoyne Level 1 Level 1
    apple... are you there... are you listening... one knock for yes... two for...
  • AlzaCorp Level 1 Level 1
    Exactly the same problem here, though mine only kicked in last night, glad im not the only one was about to smash the thing against a wall
  • paulcb Level 6 Level 6
    knock, knock. Apple moderates but does not participate in these forums. They are user to user only.
  • dumgoyne Level 1 Level 1
    Some posters have made over 30,000 posts! If they're not working for apple, then apple have it made.
  • narkohol Level 1 Level 1
    I am having exactly the same problem after updating to iTunes 10.2. This is pretty bad support from Apple.

    Some people here ( ) shows a solution that seems to work for some people, but NOT for me

    The proposed solution is:

    I have the solution...TRUST ME. I have done all of the restore, reinstall, update is the SOLUTION. It seems that when you plug your iPhone in for the first time, your PC automatically installs the iPhone as a "Camera device". This is the problem. All you need to do is point it to the correct driver, which is a USB driver in device manager. Follow these steps, I will bet that it solves all of your recognition issues.

    1. 1. First off you need to have iTunes installed and the ipod touch plugged in
    and recognized as ‘something’ e.g. digital camera (it shouldn’t really
    matter what it’s recognized as, but it needs to be found by windows).

    2. Search for usbaapl in the C:\WINDOWS system folder:
    o open windows explorer (e.g. Right-click Start and then click ‘explore’)
    o right-click the WINDOWS folder and select ‘Search’).
    o type in usbaapl and hit Search – try to ignore the dog!
    You should find the driver info in a sub folder of
    C:\WINDOWS\system32\DRVSTORE e.g. C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7 507DD7B22331826547BDD2D206B
    Remember that location (either leave the search box open or copy the folder
    name into note pad – you’ll need it later)
    If you don’t find usbaapl.sys, usbaapl.inf etc. then your drivers have not
    been installed with the iTunes install and you’ll have to reinstall iTunes.

    3. Locate the ipod-camera device:
    o Open the device manager, e.g. using Start > Control Panel >
    Performance and Maintenance > System > Hardware Tab > Device Manager
    o Look for a device called ‘ipod’ - if your ipod shows up as
    ‘digital camera’ it will be under something like ‘imaging devices’.

    4. Update the driver:
    o Right click the ‘ipod-camera’ in device manager and click on
    ‘Update Driver’ – the Hardware Update Wizard will open.
    o Check the ‘Install from a list or specific location’ then click ‘Next’
    o Check ‘Dont search. I will choose the driver to install' click 'Next'
    Here you should see the Apple Device to update, click "Have Disk"
    In the text box below type (or better copy and paste) or browse the folder
    containing the ipod driver information found in step 1 (in the example
    above it was C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7 507DD7B22331826547BDD2D206B),
    Click "OK"

    DONE!! the driver is now updated and located in the correct USB port
  • lbeing789 Level 1 Level 1
    narkohol you're solution doesn't work for Iphone 3g
  • lbeing789 Level 1 Level 1
    This is also happening to me with windows 7 64bit SP1... disgraceful response from Apple on this matter.
  • wegras Level 6 Level 6

    Look at this solution worked for me if you have SP1 on Windows 7
    BUT remove SP1 and download the FULL iso file listed on MS download site
    use the iso file to reinstall SP1 not any other solution but it does seem to be an issue with Windows auto update
  • sacbut34 Level 1 Level 1

    Followed the previous mentioned steps to a tee and still no fix for me.  iPhone 4 on Windows 7 64 bit SP1.  Any new news on this guys.  It has been far to long for this to be unresolved.  I'm on iTunes 10.3.1 and still no improvement.

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