iTunes Double Purchase
Hello,
iTunes made a double purchase of a TV episode. How do I get my money back for one of the episodes?
I decided to try out the Movies and TV Shows section of iTunes and see how friendly the purchasing/viewing process is. I decided to try purchasing an episode of Fringe (I find the good doctor amusing), and upon trying to use PayPal to make the purchase, I was sent in an unbreakable loop of iTunes sending me to PayPal to approve iTunes, and then PayPal linking me back to iTunes to finish the purchase, which is when iTunes proceeded to start the approval process with PayPal all over again.
After a while, I decided to give iTunes the benefit of the doubt and try another approach and pay directly with my credit card. Upon trying to buy the TV episode, I was asked to verify my account by re-entering the credit card info. I was re-asked to do this every time I tried to purchase the TV episode.
At this point I was done and decided to do something else. Upon closing the iTunes application that happened to be running on another computer in the house, suddenly the iTunes on this computer showed multiple purchases of the TV episode. I was not impressed.
Please help me to get my money back. This is very uncool if I have to pay for the same thing twice.
iTunes made a double purchase of a TV episode. How do I get my money back for one of the episodes?
I decided to try out the Movies and TV Shows section of iTunes and see how friendly the purchasing/viewing process is. I decided to try purchasing an episode of Fringe (I find the good doctor amusing), and upon trying to use PayPal to make the purchase, I was sent in an unbreakable loop of iTunes sending me to PayPal to approve iTunes, and then PayPal linking me back to iTunes to finish the purchase, which is when iTunes proceeded to start the approval process with PayPal all over again.
After a while, I decided to give iTunes the benefit of the doubt and try another approach and pay directly with my credit card. Upon trying to buy the TV episode, I was asked to verify my account by re-entering the credit card info. I was re-asked to do this every time I tried to purchase the TV episode.
At this point I was done and decided to do something else. Upon closing the iTunes application that happened to be running on another computer in the house, suddenly the iTunes on this computer showed multiple purchases of the TV episode. I was not impressed.
Please help me to get my money back. This is very uncool if I have to pay for the same thing twice.
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