iMac wont start, no power

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Level 1

8 points

iMac wont start, no power

Hello everyone, hope all is well. I recently bought a brand new imac
intel 3.06ghz
4gb ram
1tb hdd

i didnt buy it from a apple store( was short on cash), rather i bought it from an individual on craigslist, who claimed his ex wife bought the same computer for their daughter and he doesnt have the receipt, so i bought it, 200 dollars cheaper then retail.

the computer worked flawlessly for 2 days , after that it would never power on again, no beeping, no lights, no fans spinning, absolutely nothing happens when the power button is pressed. what can be wrong? there were no signs of any faulty components the days prior. no warning at all. any ideas?

i tried registering the computer but the serial numbers seems to be invalid, how can this be? when i type in the number , it comes up as an "imac late 2009" when im taken to the following page for warranty and hardware coverage, i put in the same exact serial number and it says its an invalid number. I dont understand, would apple be able to help me with this? any advice you have would be more then helpful, thank you all and have a great holiday

iMac, Mac OS X (10.6.5)

Posted on Dec 22, 2010 10:06 PM

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Answer 1

babowa

Level 9

78,103 points

Dec 22, 2010 10:34 PM in response to hacxx

Would this be your iMac:

http://www.everymac.com/systems/apple/imac/stats/imac-core-2-duo-3.06-27-inch-al uminum-late-2009-specs.html

+i tried registering the computer but the serial numbers seems to be invalid, how can this be? when i type in the number , it comes up as an "imac late 2009" when im taken to the following page for warranty and hardware coverage, i put in the same exact serial number and it says its an invalid number. I don't understand, would apple be able to help me with this?+

You said you bought a new iMac - was the box sealed? I can think of two possibilities: a) since this model was introduced October 2009, it could have been used by the previous owner or b) if it was indeed new, you will need to ask Apple about the warranty. The reason is that Apple generally uses the original shipping/purchase date for the start of the warranty, so you may already be well into the period or it may have already ended. Adding to the problem is the fact that you purchased it from a person (rather than an authorized store). Do you have the seller's name and address?

I would suggest to call Apple first, explain your situation and see if you can figure out when the warranty period was activated. If necessary, you may also want to call the seller and ask for the information (especially if the seller claimed that the iMac was under warranty).

If you've covered by the warranty, I'd suggest simply taking it to an Apple store for a repair. If you are not, I would try to make the seller responsible if at all possible.

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