5894 Views 3 Replies Latest reply: Dec 23, 2010 2:59 AM by wjosten
Your apps, and for that matter all iTunes content, should be in your iTunes library on your computer, along with all other important data on your phone. It is not wise to use the iPhone or any phone for that matter as a storage device. Doing so puts you at risk of losing everything.
You can transfer purchased content on your phone, not in your iTunes library: First disable auto-sync under Preferences>Devices in iTunes(under the edit menu if using Windows). Connect your phone, right-click the phone in the left device pane & select: "Transfer Purchases".
Once you've got all of your data on your computer, follow the directions here:
Whenever you restore from backup, you MUST SYNC to restore your iTunes content. iTunes content is not part of the iPhone backup.
Brilliant. The 'Sync Purchases' step was what I was missing, thank you
The apps/music were on a different computer I changed from about the same time so I never got around to doing the whole sync thing on there. I did restore from this old computer but it was until I was away from it I realised what had happened with the apps and music! I understood this is what I should have done though to get them back as I know they were all synced on there.
It all makes sense now so it won't happen again, cheers!
To be clear for those finding this thread looking for help, if you are planning to move from one iPhone to another:
1- Before: Do a back up (right click the phone on the left in iTunes and choose backup)
2- Sync apps etc (right click on the phone on the left in iTunes and choose sync purchases)
3- On the new phone when iTunes asks, use the backup
4- After, sync it to get your apps back!