Skip navigation

iPhone 4 lock button stuck! Help

15084 Views 3 Replies Latest reply: Feb 2, 2012 3:59 AM by Shenka123 RSS
twoodson09 Calculating status...
Currently Being Moderated
Dec 23, 2010 10:22 AM
i was using my phone normally, like i do every single day, and all of a sudden the top lock button just gets stuck... i dont know what to do or how to fix this. if anyone else has had this same problem please let me know what you did or if this is even fixable by myself. thank you!
toshiba, Windows Vista
  • Allan Sampson Level 10 Level 10 (122,165 points)
    Currently Being Moderated
    Dec 23, 2010 10:31 AM (in response to twoodson09)
    Unless this can be fixed by selecting the on/off or sleep/wake button to get it unstuck, doing anything else such as opening up the iPhone yourself or by a 3rd party will void the warranty if this is discovered or can be determined by Apple with a warranty claim.

    The iPhone includes a one year warranty. You can call AppleCare or make an appointment at an Apple store if there is one nearby.
     MacBook Pro 15" Intel Core 2 Duo/2.53GHz/4GB RAM/500GB HD, Mac OS X (10.6.5),  iPod w/Video 30GB,  iPhone 4 32GB
  • sn4p2k Level 4 Level 4 (1,215 points)
    Currently Being Moderated
    Dec 23, 2010 12:09 PM (in response to twoodson09)
    allan actually solved it for you thats really your only option..
    macbook pro 17 inch - iPhone 4, Mac OS X (10.6.4)
  • Shenka123 Calculating status...
    Currently Being Moderated
    Feb 2, 2012 3:59 AM (in response to Allan Sampson)

    Hi. Just wandering why there is a padlock with an arrow around it on my phone. It's in the top right hand corner next to the battery.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.