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How to UNpair keyboard without original computer

I'm trying to pair an Apple wireless keyboard with my Mac Pro. The keyboard came from my IT department and has been used with other Pro's before. My Pro can discover the device but will not pair.

I've read the the device must be unpaired from it's previous computer. However that computer is no where to be found.

How can pair this keyboard with my computer? Do I have to factory reset the device? If so, how do I do that?

I'm using a PC keyboard for the time being and it's killing me.

Mac OS X (10.6.5)

Posted on Dec 23, 2010 1:15 PM

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Posted on Mar 18, 2011 12:33 PM

I had exactly the same problem - I figured out how to force it into pairing mode, though its not intuitive and kind of a pain. With the keyboard off, you hold down the power button on the keyboard and the LED will start to blink, do not let go of the power button. Open up the bluetooth add device wizard, and the keyboard will appear there as long as you're holding down the button. Select the keyboard and pair it, when it says "Connecting" you can let go of the power button.
61 replies

Aug 16, 2011 1:22 AM in response to AnyTech

I had a problem that my bluetooth keyboard wasn't connecting after ~1 year of good behaviour.

I found this thread to force the keyboard into pairing mode but it still failed to connect after deleting the original entry from my MBP bluetooth devices list.


Turned out that I had to change the passcode phrase option so that instead of the MBP sending 0000 I set it to generate a code automatically which I had to type [and press enter] on the keyboard, then it connected.


just thought I'd add this in case it helps others.


Best regards

Lee

Sep 16, 2011 5:17 PM in response to Lee-Br

I had similar problms. I suspect the keyboard noticed the mac it was previously paired with, so refused to go into pairing mode. Steps to fix:


1. Remove keyboard batteries.

2. Turn off bluetooth on your mac.

3. Replace the batteries and turn on the keyboard.

4. This made the keyboard go into pairing mode.

5. Turn on bluetooth on the mac.

6. Follow your nose.

Sep 19, 2011 7:39 PM in response to Mad-Fragger

Wow, talk about ironic. No sooner had I made my previous post and I found how to resolve the issue.


I switched off all Bluetooth devices in my house. Including: iPhone, iPad, PC Computer, MacBook and Bluetooth headset.


Then switched on Apple Bluetooth keyboard, then bluetooth on MacBook Pro. Bingo! My MacBook Pro found the keyboard and is working well.


But may I just say to the Apple gurus who might be listening, please add a reset button. It would save mucho minutos!


Grats

Oct 19, 2011 9:44 PM in response to agonzales

Here is something people can try: My keyboard wasn't going into pairing mode, because it was pairing with my iPad 30 feet away in the next room! As soon as I turned of bluetooth on every Apple device anywhere nearby, it went into pairing mode (blinking green light). I had forgotten that a year ago, I had paired it with the iPad. (Still not sure why my desktop "forgot" its keyboard in the first place...) Anyway, try turning off bluetooth on nearby devices.

May 22, 2012 8:34 AM in response to agonzales

Thnaks to all for ideas. For me the solution was take the iPad and silver wireless keyboard well away from the MBP. Then it paired no sweat. I was pairing my iPad 1 with a silver/white Apple wireless keyboard. All up to took about 90 mins to get it thanks to the many ideas all summed up and trial and error method used.


Abu K

Aug 25, 2012 3:50 PM in response to Gary Franz

I followed these suggestions though I had tried similar things and they helped. Finally what worked was holding it down, but also toggling the passcode options first and setting the passcode. Don't know if that was it, or the time it worked I also let the power button go and started tapping it. It is crazy that it just did not want to pair, even though I was holding down the pairing button on startup and tried pushing the only button a few different ways.

I was hoping it wasn't broken and am glad, but surprised it was that finnicky. Thanks for the tips!

Nov 21, 2012 2:11 PM in response to agonzales

I followed all the tips here and couldn't get it to work. I remembered I had paired this device to my ipad a LONG time ago and even though the keyboard didnt have batteries installed for a LONG time it was still paired. Finally after unpairing in the ipad it started blinking and then I was able to pair with my MBP, man that was crazy...

Dec 10, 2012 2:59 PM in response to agonzales

My wireless keyboard just randomly stopped working. Here's what I did to get it back working:

1. Take out batteries, put back in

2. While holding down on button on keyboard, open keyboard under system settings & connect.

NOTE: do not stop holding down keyboard on button until keyboard shows connected

3. Keyboard should connect & ask you to type in pass code and enter. Do this, making sure to still hold down keyboard "on".

4. Screen on Mac will say connected


Hope this helps....cheers!

Feb 10, 2013 5:52 PM in response to mepster2

I had the exact same problem. I couldn't pair my MacBook Air with my wireless keyboard all of a sudden. It had powrked fine for months. Turns out one of my kids brought the iPad that I had previously used with the keyboard into my room and it was preventing my keyboard from pairing with the MacBook Air. As soon as I turned off the iPad and powered the keyboard down and back up, it worked like a champ. A hard reset button on the keyboard to drop previously paired settings would be a great idea!

Jul 9, 2013 5:56 PM in response to Bob321

Same here! My problem was that even holding the button down, it would not quit connecting with another apple device i had paired with a while ago. It just ignored my holding down the button until I found out what it was synching with and turned bt off.

I think holding down the reset button only pairs if you don't already have it paired with a device close by, in which case it will ignore your reset and pairing attempts until you turn that other device off. Real complicated for only having one simple button seemingly!

When I hold down the one button it has, I really expect it to "re-pair" like other devices do and synch with what I am currently asking it to. I didn't need to "unpair" it, there just is no manual button to "re-pair" it until you turn off your old device or find out what it is pairing or attempting to pair with, and get it out of range I think.

Jul 9, 2013 6:02 PM in response to Colin Holgate

That didn't work for me. Just holding down the button until it flashed still had issues because it kept preferring another device I had paired with a long time ago. I had to turn off bluetooth on all other devices, like many here. Just holding the button down until it flashed was just an endless loop of frustration until I turned off other bluetooth devices closeby. I know the difference between holding it down until it flashes, to pair, or holding it down until it turns off, as I did it enough times.

Sep 30, 2013 6:28 PM in response to agonzales

I had the same problem, and after following all the intructions for each post, then only one that worked was walking into my back yard!. After turning on my computer I noticed that the keyboard wasnt working so I tried to unpair it, which it wouldnt do. I'm running windows 8 and it was telling me that it could not unpair the device. I had to go into "Services" by typing "services.msc" in the run window. Then i had to double click on "Bluetooth Support Service" and activate the service. Something must have turned it off. But this was effecting my being able to remove any bluetooth devices. After I had activated the service and unpaired the device it would still not let me reconnect it. I powered down my pc and took the batteries out of the keyboard, replaced them, and then held the power button to force paring mode. Again, this did not work. Even with my PC being powered down it still was effecting my keyboard in some way. So my last resort was walking into my back yard and force pairing again, and this worked. Then i walked back to my PC, powered up, searched for BT devices and it had found it and connect within seconds.

How to UNpair keyboard without original computer

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