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Q: How to UNpair keyboard without original computer

I'm trying to pair an Apple wireless keyboard with my Mac Pro. The keyboard came from my IT department and has been used with other Pro's before. My Pro can discover the device but will not pair.

I've read the the device must be unpaired from it's previous computer. However that computer is no where to be found.

How can pair this keyboard with my computer? Do I have to factory reset the device? If so, how do I do that?

I'm using a PC keyboard for the time being and it's killing me.

Mac OS X (10.6.5)

Posted on Dec 23, 2010 1:15 PM

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Q: How to UNpair keyboard without original computer

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  • by Duz101122,

    Duz101122 Duz101122 Sep 30, 2013 6:28 PM in response to agonzales
    Level 1 (0 points)
    Sep 30, 2013 6:28 PM in response to agonzales

    I had the same problem, and after following all the intructions for each post, then only one that worked was walking into my back yard!. After turning on my computer I noticed that the keyboard wasnt working so I tried to unpair it, which it wouldnt do. I'm running windows 8 and it was telling me that it could not unpair the device. I had to go into "Services" by typing "services.msc" in the run window. Then i had to double click on "Bluetooth Support Service" and activate the service. Something must have turned it off. But this was effecting my being able to remove any bluetooth devices. After I had activated the service and unpaired the device it would still not let me reconnect it. I powered down my pc and took the batteries out of the keyboard, replaced them, and then held the power button to force paring mode. Again, this did not work. Even with my PC being powered down it still was effecting my keyboard in some way. So my last resort was walking into my back yard and force pairing again, and this worked. Then i walked back to my PC, powered up, searched for BT devices and it had found it and connect within seconds.

  • by michaelpeachey,

    michaelpeachey michaelpeachey Oct 1, 2013 11:43 AM in response to agonzales
    Level 1 (0 points)
    Oct 1, 2013 11:43 AM in response to agonzales

    +1 on the backyard trick.  None of the others worked (holding down pwr, cmd+pwr, etc.)

  • by solnet,

    solnet solnet Nov 10, 2013 10:31 AM in response to agonzales
    Level 1 (0 points)
    Nov 10, 2013 10:31 AM in response to agonzales

    I am willing to bet this process will work for most BT keyboards.

    I have struggled with this and found a consistant solution.

     

    1. take keyboard and laptop/desktop to an isolated place where you know there are no bluetooth signals.
    2. turn off bluetooth in control panel
    3. take off battery cover to keyboard to make sure its off
    4. screw battery cover back on (dont turn on keyboard yet!)
    5. turn on bluetoothin control panel and then press power on keyboard
    6. when you see the green light blinking on the keyboard top right corner click PAIR on the control panel

     

    This works for me every time. Hope it helps others.

    solnetweb.com

  • by solnet,

    solnet solnet Nov 10, 2013 10:42 AM in response to agonzales
    Level 1 (0 points)
    Nov 10, 2013 10:42 AM in response to agonzales

    duplicate entry

  • by manofdogz,

    manofdogz manofdogz Jan 7, 2014 5:58 AM in response to c76mb
    Level 1 (50 points)
    Mac OS X
    Jan 7, 2014 5:58 AM in response to c76mb

    c76mb wrote:

     

    I had similar problms.  I suspect the keyboard noticed the mac it was previously paired with, so refused to go into pairing mode.  Steps to fix:

     

    1. Remove keyboard batteries.

    2. Turn off bluetooth on your mac.

    3. Replace the batteries and turn on the keyboard.

    4. This made the keyboard go into pairing mode.

    5. Turn on bluetooth on the mac.

    6. Follow your nose.

    I didn't have exactly this problem - ie my keyboard was always linked to my imac but one day decided to stop working. I did all the usual stuff and more - including trashing bluetooth plist and resetting SMC - all to no avail. However, this simple little gem worked first time! Thanks c76mb

  • by landtj,

    landtj landtj Jan 14, 2014 6:51 PM in response to Colin Holgate
    Level 1 (0 points)
    Jan 14, 2014 6:51 PM in response to Colin Holgate

    If you have an aluminum apple wireless keyboard that won't pair (mind didn't all of a sudder after a year when I changed the batteries) read Colin Holgate's replyAfter countless hours of reading posts this was the true fix. 

     

    Seems to be critical that you first turn off set up assistant,then hold in power button until blinking on keyboard and don't let go and finally click bluetooth icon and set up bluetooth device. 

     

    Thanks Colin!

  • by R-,

    R- R- Feb 3, 2014 8:45 AM in response to Colin Holgate
    Level 1 (0 points)
    Feb 3, 2014 8:45 AM in response to Colin Holgate

    THANK YOU! Problem solved when I found this post.

  • by Bob321,

    Bob321 Bob321 Feb 4, 2014 12:22 PM in response to agonzales
    Level 1 (4 points)
    Feb 4, 2014 12:22 PM in response to agonzales

    This procedure works fine if you are logged in and have access to System Preferences.  But if your keyboard is not bluetooth connected when you startup your mac, all you have is the login screen and the only thing that works is the walking into the backyard procedure (getting more than thirty feet away from your computer until the green light starts flashing.

  • by UrbanCowgill,

    UrbanCowgill UrbanCowgill Feb 9, 2014 8:26 AM in response to agonzales
    Level 1 (0 points)
    Feb 9, 2014 8:26 AM in response to agonzales

    I had similar problems with unpairing the 2009 alum bt keyboard. None of the solutions I saw here worked but this one did:

     

    1. Switch off the keyboard by holding down the power button for at least 3 seconds
    2. Click the Bluetooth icon in the menu bar
    3. Click on “Set Up Bluetooth Device”
    4. Turn on the keyboard by holding down the power button, BUT DO NOT LET GO OF THE POWER BUTTON. It must be kept held down through the entire process.
    5. The Setup Assistant will find the keyboard, so click the name of the keyboard, and then click on “Continue”. Make sure you are still holding the power button down.
    6. You will be prompted for the Pairing Code. You can now release the power button, type the pairing code on the keyboard and then press return. There will be a slight delay whilst the pairing completes (a few seconds)
    7. The keyboard will now be Paired.

    So just to clarify, the trick is to continually HOLD DOWN THE POWER BUTTON.

    Good Luck - Urban Cowgill

  • by i-vinn,

    i-vinn i-vinn Mar 27, 2014 11:32 PM in response to Lee-Br
    Level 1 (0 points)
    Mar 27, 2014 11:32 PM in response to Lee-Br

    Hey Lee,

     

    I have an issue where my number keys 1-9 are not working, How to setup a Paaskey to just have "000000" (zeros) in them so that I can pair it with my imac.

     

    Appreciate your help.

  • by FranciscoYYC,

    FranciscoYYC FranciscoYYC Feb 21, 2015 11:40 AM in response to i-Dave
    Level 1 (0 points)
    Feb 21, 2015 11:40 AM in response to i-Dave

    The solution that I found comes from:

    http://davemeehan.com/technology/how-to-reset-an-apple-wireless-bluetooth-keyboa rd-mouse-or-trackpad

    Here my interprestation:

    Hold for tree seconds the power button until the mini led turns off

    Press and Don't release the power button, the secret was to not let go (Keep pressing until you finish next step)

    Do the pairing "Tap Connect". Keep the Keyboard as much as closer to the iPad (or the device your are trying to pair it too)

    My problem was that the keyboard was pairing to some other device, rpobably my Apple TV but this worked for me

  • by el peke,

    el peke el peke Apr 10, 2015 1:51 PM in response to Colin Holgate
    Level 1 (0 points)
    Apr 10, 2015 1:51 PM in response to Colin Holgate

    Thanks Colin. It's really incredible how this simple solution took so many time from me and others. This information should be available in an easier way.

  • by kaaroth,

    kaaroth kaaroth Aug 5, 2015 7:28 AM in response to DaveakaJett
    Level 1 (0 points)
    Aug 5, 2015 7:28 AM in response to DaveakaJett

    Amazing tip, this worked for me, thanks!!

  • by Killer Bee,

    Killer Bee Killer Bee Feb 29, 2016 4:11 PM in response to kaaroth
    Level 1 (0 points)
    Feb 29, 2016 4:11 PM in response to kaaroth

    Hi all,

     

    I have a newer Magic keyboard where I can't remove the batteries, and there is no button to hold down.

     

    Does anyone know how I can do a hard reset with this keyboard?

     

    Cheers

     

    Derek.

  • by nwonogo,

    nwonogo nwonogo Jun 19, 2016 10:58 PM in response to DaveakaJett
    Level 1 (8 points)
    Mac OS X
    Jun 19, 2016 10:58 PM in response to DaveakaJett

    My problem is inverse

    I have a mac mini and an iMac in the same room, and the iMac keeps connecting to my Mac Mini bluetooth keyboard, despite already being connected to the iMac bluetooth keyboard

    When i try to remove the extra keyboard on the iMac, by clicking the 'X' button which appears in Bluetooth settings when i mouse over it, it tries to pair instead of removing it. Right clicking on the keyboard in Bluetooth settings does not offer 'remove' as an option, and only offers to pair it. I cant seem to find a way to get the iMac to forget this keyboard, and clicking the X button does not remove it, rather, begins the connecting process. Every hour or so im typing on my Mac Mini, and all of a sudden i see the iMac typing itself away too. Absolutely incredible that there is no option to completely forget or remove the keyboard from the iMac registry

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