Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes won't let me buy HD movies

I have the 2nd Apple TV. iTunes won't let me buy any HD movies citing HDCP comptability issues. But I have no intention in watching the movies on my computer, I want to buy them to watch them on my Apple TV. Is there no way for me to buy HD movies to simply watch on my Apple TV?

Posted on Dec 24, 2010 3:39 AM

Reply
12 replies

Dec 24, 2010 3:46 AM in response to Nel101

Are you sure that your brand and model supports HDCP? Are you connecting via HDMI to the TV, or are you using DVI at the TV?

If you are not sure about your TV, put the brand and model into a Google search to confirm.

If you do have an HDCP compliant TV and you are connecting through HDMI directly to an HDMI port on your TV, you may need a new cable. Monoprice. com has great deals on high quality 24AWG cables. Do you have multiple HDMI inputs on the TV, try all of them. Also, make sure you have the latest software updates as Apple recently released a new fix.

Please post your TV info. and see if anyone else has your model number. It may help to better diagnose your specific problem.

Thanks.

Dec 24, 2010 3:59 AM in response to Nel101

Hopefully, someone on this site has a similar TV and can help you out to better diagnose the problem. I have an old Sony KV36XBR800 and was able to make mine work with an HDMI switch from Monoprice. I took a shot because I really doubt that Apple is going to provide a fix for such an old TV with a DVI input. After I installed the switch between the ATV2 and my TV, I now have 720P back and no HDCP issues. I am not saying that an HDMI switch will fix your issue, it did fix mine though.

Jun 9, 2011 6:37 AM in response to Nel101

Apparently a lot of people have reading comprehension issues. I have the same problem as op except I use first generation appleTV. So for you slow people let me spell it out.


If you are trying to purchase movies on iTunes (this is the important part so pay attention) running on a computer that does not support HD you are NOT able to purchase HD movies. The message that pops up says you cannot purchase HD movies on a computer that does not support HD.


The question the OP was asking and I have this question also is why does it matter if the computer I am buying the movie on supports HD when the intent is not to play the movie on the computer in the first place. AppleTV does support HD and streams from itunes on the computer.

iTunes won't let me buy HD movies

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.