8 Replies Latest reply: Dec 24, 2013 11:27 AM by Somerled ri Innse Gall
alice104 Level 1 Level 1 (0 points)
Just installed this Canon MG 5220 wireless all-in-one... and it prints perfectly. However, attempts to scan using either the device itself, or the provided software are futile.

I get an error message stating "cannot communicate with scanner." All the appropriate software has been installed, both devices are powered on, the wifi network is working perfectly, and of course the scanner function works as well.

Any ideas or help are much appreciated.

2010 iMac 21', Mac OS X (10.6.5)