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photo/camera app on itouch 4g says rebuilding library then crashes

every time I try to open my photos app on my iPod touch 4g I get the screen 'Updating Library - Please Wait' With a little blue loading bar at the bottom stating 'Rebuilding Library'. When the blue bar gets to about half way of loading the app crashes and goes back to the home screen. It also does exactly the same thing with the camera app. I tried everything, I restarted my iPod, I synced it with iTunes, I restored it from a backup, I tried to delete the last video I took (using the computer, because I can't get to it from the ipod.) and it says you can't delete the video because the device is already in use. what more can I try?

IPod touch 4g, iOS 4

Posted on Dec 24, 2010 9:23 PM

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6 replies

Jan 24, 2011 11:34 PM in response to rustyshackleford90

Yup I just started having the same exact problems as rustyshackleford90 out of nowhere, I haven't sync'd in months since I'm in India on business and my iPod still has plenty of HD space. I have no idea why it would just start doing this? =( Very frustrating since I'm away from home and I can't even save everything and just try a fresh reset....

Jan 31, 2011 7:48 AM in response to jilly123

Hi FishComputer, I'd saved all the images on the ipod camera roll to my PC and deleted them off the pod. Tried soft restore and a full wipe with no joy. I went to the Apple store (Manchester UK) and they told me it was a hardware fault with the front camera and replaced the unit straight away. The techie also told me this was the first time he'd seen this fault reported, which is strange considering the number of hits these threads are getting....So an answer of sorts. Thanks for all your help

photo/camera app on itouch 4g says rebuilding library then crashes

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