Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Facetime Activation - An error occured during activation.

Does anybody else get this? My facetime worked perfectly fine before and all of a sudden I started to get this message. Ive tried logging in from a different facetime account and it tells me the same thing. It won't let me make a new account, it just takes me to a white screen. Any suggestions. Thanks and Happy Holidays.

Windows 7

Posted on Dec 25, 2010 8:46 AM

Reply
Question marked as Best reply

Posted on Dec 25, 2010 12:04 PM

atoub24 wrote:
Does anybody else get this? My facetime worked perfectly fine before and all of a sudden I started to get this message. Ive tried logging in from a different facetime account and it tells me the same thing. It won't let me make a new account, it just takes me to a white screen. Any suggestions. Thanks and Happy Holidays.


Welcome to Discussions, atoub24

FaceTime need be activated only once. You should not need to change the account info once FaceTime is working.

Restarting your iPod may eliminate the error message: http://support.apple.com/kb/HT1430

If not, see http://www.apple.com/support/ipodtouch/facetime/

If nothing resolves the problem, take the iPod back to your retailer for service or replacement.





Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.5); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.5)
LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod4touch4.2.1
6 replies
Question marked as Best reply

Dec 25, 2010 12:04 PM in response to atoub24

atoub24 wrote:
Does anybody else get this? My facetime worked perfectly fine before and all of a sudden I started to get this message. Ive tried logging in from a different facetime account and it tells me the same thing. It won't let me make a new account, it just takes me to a white screen. Any suggestions. Thanks and Happy Holidays.


Welcome to Discussions, atoub24

FaceTime need be activated only once. You should not need to change the account info once FaceTime is working.

Restarting your iPod may eliminate the error message: http://support.apple.com/kb/HT1430

If not, see http://www.apple.com/support/ipodtouch/facetime/

If nothing resolves the problem, take the iPod back to your retailer for service or replacement.





Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.5); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.5)
LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod4touch4.2.1

Apr 2, 2011 9:10 AM in response to Manderpants

Welcome to Discussions, Manderpants

Manderpants wrote:
My iPod won't allow me to change the date and time. It's stuck at 7pm and the date of dec. 31 1969...


If your date remains "stuck" after restarting or resetting:

http://support.apple.com/kb/HT1430

see your Apple-Authoirzed Service Provider for help with your hardware.

Message was edited by: EZ Jim


Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.7)
MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.7)
LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11)
iBookSE 366MHz (10.3.9); External iSight; iPod4touch4.3.1

Facetime Activation - An error occured during activation.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.