Previous 1 2 Next 15 Replies Latest reply: Feb 25, 2014 10:31 AM by Roger Wilmut1
Tom Kirkman Level 3 Level 3 (800 points)
I know that in the past I was able to fax documents without actually having a fax machine. I simply scanned the document and my Mac would send the fax via a fax panel. Now with Snow Leopard I cannot find that pane nor does the Apple Help menu offer the sequence for doing this without actually having a fax machine. Any ideas? Thanks.

2009 iMac, Mac OS X (10.6.5)
  • j.v. Level 5 Level 5 (4,155 points)
    Older Macs used to have built-in fax. Newer ones don't. So you need some sort of fax machine, be it a multi-function printer or a Zoom or US Robotics USB modem. Otherwise you have to use a 3rd-party service like

    Assuming that issue is resolved, then the only way I know to do that is to choose the Fax PDF item from the PDF button in the active application's print dialog box. I have found that that won't work when trying to fax a PDF from Adobe Acrobat -- you need to open the PDF file using Preview then you can Print > PDF > Fax PDF.
  • Tom Kirkman Level 3 Level 3 (800 points)
    Thanks. It appears another useful Mac utility is gone.

    I'll try another OS. Thanks.
  • Peter Arnold1 Level 5 Level 5 (7,350 points)
    The fax utility is still there through the Print dialog. But, in order to fax directly from your Mac you need faxing hardware, i.e. a dialup modem. Such modems haven't been built into Macs for years.

    So, you can fax with your Mac, you just need one of these:
  • Charles Dyer Level 4 Level 4 (2,620 points)
    You can easily send a fax _if you have a modem connected to the Mac_. (Note that MFDs which can fax have modems built into the device, so that counts as a modem connected to the Mac.) In the past most computers had built-in modems. It has been a very long time since I've seen a built-in modem on any computer, Mac or Windows, that's not a laptop, and of late several laptops (including all Mac laptops) have dropped the modem. If you attach a modem by USB you can still send the fax. You merely have to get a modem... just as you had to get a modem in the days before computers started having modems built in. It's not the OS, it's that the hardware is no longer present. The software is still there... if you have a modem. I have both an old Apple USB modem, which still works even though Apple has discontinued it, and a Brother MFD which can send/receive faxes... and I've used them both, the Brother as recently as last month to fax stuff out.

    Also, you can use eFax.

    No, 'another useful Mac utility' is NOT gone.

    You are, of course, free to bail to Windows over this if you so desire. Good luck finding a desktop WinBox which has a modem built in and be careful which Windows laptop you buy, 'cause not all of them have modems, either. There's a reason why stores like Best Buy carry external, Windows-only USB modems, and why they have aftermarket internal PCI modems... (Note that if you really want to waste a PCI slot on a modem, you can put one of those internal PCI modems into a Mac Pro...)

    Good luck. Your future is in your hands.
  • drblr Level 1 Level 1 (0 points)
    I have recently acquired an iMac - I was using Windows and was convinced that the thing to do was 'go Apple'. Now I'm not so sure. I used to be able to use my hp Officejet 4255 to fax doc's from my computer, but not anymore - I have downloaded the software for Mac from the hp site. It does not even show a fax option when I try. I have the same setup (ethernet - DSL) that I had before, but it does not work with my Mac. Any suggestions as I do a lot of faxing. Thank you.
  • ajduguid Level 3 Level 3 (650 points)
    I'd say you're sadly reliant on HP to provide working drivers and it doesn't look like they're going to any time soon. I notice their 4500 version has 10.6 drivers that are fully functional. My guess is they don't care if your printer works or not now.
  • Charles Dyer Level 4 Level 4 (2,620 points)
    This usually means that HP has decided to not support faxing under OS X. HP is notorious for its low-quality drivers. You might be able to do better at the HPIJS Project < > or at GutenPrint <> but I don't know, I stopped using HP inkjets some time ago precisely because of HP's non-support. HP's network-enabled lasers usually work, even old ones. USB-only lasers, not so much. Inkjets, USB or network, also not so much.
  • SteveLasher Level 1 Level 1 (0 points)

    Jumping in this old thread as I have a similar problem ...


    I have an iMac running 10.6.8 with a Canon Pixma MX860 Multifunction printer.  Apple sold me the Canon bundled with the mac.  I can print from the imac just fine (well, many unresolved problems, but that's another thing), and I can fax manually from the printer just fine.  I would like to use the Fax PDF option in the print popup in Preview.  But when I click "Fax PDF..." I get a message saying "No fax modems were found".  The printer is connected to the mac (I can print) and to the phone line (I can fax manually), and I've got the printer set to fax.  Is there any other setting I need to make, or anything else I need to install?  Any help would be appreciated.

  • Lanny Level 5 Level 5 (6,185 points)

    You need to buy a FAX modem. That's what, "No fax modems were found," means.



    Don't buy the Apple USB modem, it's no longer supported with current OS X versions.

  • SteveLasher Level 1 Level 1 (0 points)

    So what Charles Dyer said above:


    "(Note that MFDs which can fax have modems built into the device, so that counts as a modem connected to the Mac.) "


    is incorrect? He did say he used his Brother MFD this way.

  • jcspradling Level 1 Level 1 (0 points)

    how about type the phone number into the to line. ip addresses are phone numbers aren't they??? like so

    TO: 888.111.2345

  • Roger Wilmut1 Level 9 Level 9 (73,040 points)

    jcspradling wrote:


    ip addresses are phone numbers aren't they???

    No,, they aren't. Please take the trouble to read up about IP numbers before posting.


  • SteveLasher Level 1 Level 1 (0 points)

    Bad info on an Apple support forum?  I'm Shocked, SHOCKED I tell you!

  • jcspradling Level 1 Level 1 (0 points)

    Thanks Roger. I did post as a question desiring advice not giving it. Sorry.

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