7 Replies Latest reply: Sep 24, 2011 12:12 PM by Lawrence Finch
Mari4 Level 1 Level 1 (0 points)
I have been using Apple products for more than 4 years and I have never had issues with service until today. I recently had a charging issue with my iphone and had been taking with apple care multiple times after receiving incorrect information I requested to file a complaint. During my discussion with the lady in the complaint depart she actually laughed at me and was so rude and not helpful at all. She offered to send me a free apple t-shirt which to me was a slap in the face. I have never experienced such horrible customer service before. This experience has serious made me think about not using mac products anymore.