Apple TV Extremely Slow - Please Help

What Internet speed do u have? Netflix and others stream at a lower quality than Apple TV. I got cable from DSL and love it. My DSL took forever to download a movie. Do a speed test and see what speed your Internet is. If it is under 5mps it is too slow.

Via the Airport Utility, turn off IPV6. (Advanced Settings set it to Local Link Only.). Don't ask why, since I have no clue. But, when I made this change, the ATV worked more like expected.

Good Luck!

I had the same problem at the beginning... I placed my ATV right next to my alarm clock and it was causing interference...

I replaced it and has been working great ever since...

Good luck...

We had the same problem with our new ATV: movie never completed loading, played for a second and then went back to the menu. We switched to our XBox 360 to stream Netflix, and it also took forever to load, but at least it started and hasn't quit on us yet.

Hey suffering the same problems here at first thought it was the ISP then thought maybe i was holding it wrong? on a 8mb line its taking roughly 35 hours to load a 2 hour movie? Apple could do with acknowledging that their servers are currently experiencing problems.

Is it a consistent 5mbps? Netflix streams instantly but will degrade quality based on connection.

Message was edited by: vazandrew

Are you using wifi? Checked DNS? Did you investigate ISP throttling?

I had a similar experience.
My solution was to switch my DNS from Google's DNS servers to my original ISP (Comcast) DNS servers.

For some people, Google and OpenDNS's DNS servers don't work well with the AppleTV 2.

http://www.tuaw.com/2010/12/20/apple-tv-streaming-can-be-hindered-by-google-dns/

I was having movie trailers take 10-15 minutes to load and start playing. After switching my DNS settings, they now stream almost instantly.

Just wanted to let you all know that I have the same Problem
I own a iMac with 802.11 N WiFi With Airport Extreme I also use an iPhone 3GS WiFi G and have recently Purchased an Apple TV I can never get my Apple TV to hit rate speed of 72 or higher. I have tried everything My iMac hits rate speeds of 270 sometimes Using 802.11 N while my apple TV only hit 72 at the highest even My iPhone 3GS hit speeds of 58 to 60 with WiFi G. I have noticed that even if I set up a separate Network using the 5Ghz of the Airport Extreme I get even lower speeds like down to 38 to 40 on my Apple TV I realy dont have a lot of problems downloading movies per say but there have been times were I have had to wait like 20 min just to watch a 720p video from youtube or Movie Trailer. I can go from my TV to my computer using the same network and get the movie downloaded a lot faster using my computer???? What is going on Apple???? I really enjoy Apple products but I have to say I am somewhat unsatisfied with the Apple TV....What am I doing wrong??? I have tried to move my Airport extreme right next to Apple TV and with no speakers or anything around and I never get higher that 72 or so 🙂 I Want to know is my iMac Airport Extreme Just reading it wrong or What... Please Help Apple????

Message was edited by: danimalh

I have seen the exact same thing. I can only get speeds up to 68 but sustained at 58. The Apple TV is connected to an Airport Extreme on a N network. Both my Iphones obtain 54 on g network next to ATV. Macbook obtains about 200 from next to ATV on same network. My internet connection is a sustained 14MBs off Speedtest from next to ATV. I have gone through the Airport to make sure there was no problem settings. I checked the DNS which is a private service run only through my building. I'm thinking antenna issue...sound familiar?

Any other thoughts?

<Edited by Host>

I cant's believe you are complaining about having to wait for 8 minutes to watch an HD movie, when I want to watch an SD movie it takes 1.5 hours and you really don't want to know how long it takes for an HD movie to play, plus I have no Netflix or TV Series, does anyone know what is the recommended speed for Apple TV to not make me wait that long? In México Internet services are 5 times more expensive than in the US so a half an hour wait doesn't seem so bad when you check the prices, what's the speed for that? Thanks a lot

For SD you should have at least a sustained 3mbps connection
They say 5mbps for HD but I recommend 6-7 as it will be instant

I agree. If your internet speed is 5mbps you may have to wait a few minutes. I wouldn't say your 5 to 8 minute wait is too far out of the norm for your download speed. Especially if the 5mbps is the stated rate by your ISP and not the actual download rate. If you're getting at least a 6 or 7 mbps download speed there should be no wait at all. Maybe about 5-10 seconds for authorization is all you would have to wait for.

Thank you kjk, your suggesting of resetting the DNS address worked for me!

I had previously set my router's DNS address to use OpenDNS. I switched it back to Comcast's DNS (75.75.75.75) and now my Apple TV is speedy.

My Apple Tv is connected with an Ethernet cable, and my internet connection gets around 10 Mb/s according to speedtest.net, so this was puzzling. Sometimes the Apple TV was fine, but typically in the evenings (prime-time) it was too slow to even start a HD movie.

Thanks again.