iPod Touch videos won't show then crash and apps respond slow

Here's the deal, I bought his iPod a couple months ago, 3rd generation 64GB and I could put videos on it fine and they would come up and I could play them, now since I updated it with 4.2 or 4.1 software from iTunes everything's running slower. My iPod takes longer to respond when I open an app or it just crashes and brings me back home. My video (standard) app won't even show any of my videos, it's just a white screen and then crashes. What happened and how do I fix it?

Compaq Presario, Windows Vista

Posted on Dec 27, 2010 6:14 PM

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26 replies

Jan 4, 2011 6:31 PM in response to jonelthoward

It's most likely because not enough people have reported just this problem to apple. But I don't know how to report this problem. And plus they probably have to do it differently for Mac and Windows users. I hope a bug fix comes soon because ever since this update my iPod just hasn't been the same at all.

SN: I gotta feeling that if I visit an apple store I'm not going to get any help just because i bought it off of amazon used and they don't have a solution.

Jan 8, 2011 1:49 PM in response to jonelthoward

I have a 4th Gen iPod touch 64GB and I am seeing the same issue. Basically when I hit the video app to view my movies it just hangs on the screen and crashes back to the home screen. I just got this thing this week and it is brand new running 4.2.1. When I have it hooked into the USB Cable to sync and then I hit the Video app it will say updating library one moment and then my list of videos will come up and I can watch a movie. Then after removing it, it goes back to crashing. If I go under the Music tab and hit my music video playlist they work fine, also video podcasts are good to go, it is just the video app itself, which makes it difficult to watch movies.

Jan 10, 2011 2:16 PM in response to jonelthoward

I'm also having the same problem with the Videos app - interestingly enough, also with a 64GB 3rd Gen. Touch running 4.2.1 (build 8C148). Try to open Video app, it goes to white screen for a bit, then quits.

Checked out another thread ( http://discussions.apple.com/thread.jspa?messageID=12678404&#12678404) and experienced the same behaviors as well: temporarily works if you change languages; restoring as a new iPod does NOT fix issue; music videos seem to play fine (though it seems to repeat a video, rather than move on to the next); and all that.

The more I read about it, the more this seems to be a glitch in iOS. Moreover, it seems to be related to music videos somehow. Seems that the Music Videos and regular moves aren't playing nice.

While music videos do play in the Music app, that's not particularly convenient for me. Going off one of the posts in the above-mentioned thread, I'm going to tray a temporary fix of relabeling my "Music Videos" to "Movies". Seemed things went wrong when Music Videos entered the picture. While a work-around, for me it's a little more usable than the inverse.

Will report back whether or not this temporary fix works until Apple can release an update addressing this problem.

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iPod Touch videos won't show then crash and apps respond slow

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