7 Replies Latest reply: Nov 22, 2012 5:08 AM by dumdee2004
atopper Level 1 Level 1 (0 points)
After installing FileVault to my admin account, I shut down my MacBook Pro (10.6.5). I later wanted to sign-in to my admin account but when I typed in the correct password, the screen read, "You are unable to log in to the FileVault user account "(my admin account)" at this time. (and in fine print: Logging in to the account failed because an error occurred.) Does anyone have any info on what I should do?

MacBook Pro (10.6.5), Mac OS X (10.6.5), cannot login to admin account
  • atopper Level 1 Level 1 (0 points)
    ^^^ thanks Roger, but I already tried this. Also, I've already tried reinstalling the Mac OS X program (by inserting the CD disc ad holding down the C button). Also, I've tried resetting and changing my password through another guest, an I've tried ding this through another administrative account.) However, none of those methods have worked. I've seen a lot of posts about FileVault issues, so it doesn't seem like a good program. (Once I get this fixed, I will definitely uninstall FileValt.) Another thing I've tried doing is uninstalling FileVault through both of those accounts.
  • rkaufmann87 Level 8 Level 8 (46,070 points)
    I've seen a lot of posts about FileVault issues, so it doesn't seem like a good program. (Once I get this fixed, I will definitely uninstall FileValt.) Another thing I've tried doing is uninstalling FileVault through both of those accounts.


    With due respect I'm sure FileVault is fine, almost always when people have difficulties with an application it's because they don't have a good grasp on how to use it. I think it would be extremely unwise to attempt to uninstall it, it's part of OS X. If you don't want to use it that's another story but trying to uninstall could create some serious side affects that you would soon regret.

    I would recommend you book an appointment at your local Apple Store and work with someone that can help you. Either that or contact AppleCare and work with someone senior enough that knows FileVault well.

    *NOTE: After posting I decided to look a little closer into FileVault by studying it in a Snow Leopard Book. Here is what it says:*

    *DON'T EVER FORGET THE MASTER PASSWORD, or you will never see anything in your Home Folder!* It goes on to say +If you forget your login password and also forget the Master password, everything in your home folder is lost forever.+

    While I'm not sure if this pertains to the issue you are having it may. If possible if you have been using Time Machine restore your system to an earlier time when you weren't using FileVault and see if that helps. However before taking such a dramatic step I'd recommend getting some professional assistance first.

    Message was edited by: rkaufmann87
  • atopper Level 1 Level 1 (0 points)
    Roger, thanks again. I've already made an appointment at the Apple Store. By the way, I did not forget the master password, or any of the passwords, for that matter. Thanks.
  • rkaufmann87 Level 8 Level 8 (46,070 points)
    Your welcome, I hope you get a good solution. At any rate let us know what happens....oh and thank you for the star.
  • atopper Level 1 Level 1 (0 points)
    Thank you, Roger. I ended up creating a new Admin account and now I have access to everything (all files, photos, etc). I uninstalled FileVault and I doubt that I will reinstall it. But I am happy that I can use my laptop once again.
  • dumdee2004 Level 1 Level 1 (0 points)

    I am in this same situation where I cannot log in because of Vault File error. I have tried reinstalling OS X. I also tried restore from my time machine to an earlier date.