Jayykayy

Q: Apple TV Crashing / Resetting Itself

My Apple TV (2nd Generation) has started to reset itself after a few minutes of either a program or movie. The first crash happens usually after about 15 mins of viewing, but then subsequent ones occur after around 5 mins.

I'm running up to date software version 4.1.1 and my itunes is the current version of 10.1.1 (4)

I've tried resetting all settings but its made no difference. Any ideas on what to try next?

James

MacBookPro 15inch 3.06GHz Intel Core 2 Duo, Mac OS X (10.6.5)

Posted on Dec 28, 2010 2:46 PM

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Q: Apple TV Crashing / Resetting Itself

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  • by Astrovirus,

    Astrovirus Astrovirus Feb 25, 2016 10:27 AM in response to Jayykayy
    Level 1 (0 points)
    Feb 25, 2016 10:27 AM in response to Jayykayy

    Since the last July/Aug 2015 my Apple TV reset itself when I try to watch HBO NOW, NEFLIX, HULU, ESPN, etc. Now is normal to wait for 1 reset after star watching a program or sometimes even 5 times until you finish to watch the program. I will not going to buy the new APPLE TV to solve this trouble. I want a real solution from Apple to my two black small boxes (Apple TVs). I am considering to switch all my Apple TV devices to RUKU, with no/less restriction policies about what to see, or what applications to install, even watching a media server files from RUKU but that is something impossible from the Apple TV. For more than a year both Apple TV works perfectly but after the last update, and the introduction of the "NEW" Apple TV, my devices are booting and re-booting like to force me to consider the new one. That is no going to happen, if you do not fix the actual problem.

     

    The other lost of faith about the Apple products was my latest 2014 Mini Mac, NO RAM MEMORY UPGRADABLE ON IT, that was a kick in my back, when I was considering to buy more memory for my family computer Mini MAC. Apple people, REALLY?.... I am losing my faith in your products !!!. This is my third Mini MAC and probably my last !!!

  • by stanleyfrompacifica,

    stanleyfrompacifica stanleyfrompacifica Apr 24, 2016 2:25 PM in response to Astrovirus
    Level 1 (4 points)
    Apr 24, 2016 2:25 PM in response to Astrovirus

    I had the same problem.

    I disabled the airplay and it took care of the problem. (for now)

  • by eckgar,

    eckgar eckgar May 25, 2016 10:38 AM in response to Love to Ski
    Level 1 (4 points)
    May 25, 2016 10:38 AM in response to Love to Ski

    The fix is to set the setting at netflix to lower video steaming settings and to set video to 720 on apple tv setting.

    this fix has worked for 4 days, no hiccup. As for Apple tv 2, this is what i own. Not one reset. used to do it every hour.

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