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Will Apple block IMEI or serial number from accessing Itune stolen Iphone?

21722 Views 15 Replies Latest reply: Sep 6, 2012 6:01 AM by imobl RSS
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oliverp22 Calculating status...
Currently Being Moderated
Dec 28, 2010 6:58 PM
I was attacked on the subway by 2 tugs who stole my Iphone 4, while I was using it. This was really scary.

I had a password on the phone (5 min). I had also installed Mobile Me thinking it could protect me. Sadly, I found out that for all the buzz this app is getting its useless. The first thing any thief will do is turn off the phone, remove the SIM and battery to make it untraceable before easily wiping it. There are tens of videos on Youtube showing how to break the phone password and reset it.Find my phone can only help absent minded people who misplace their phone with charge in their house or at the office.

My question is will Apple block stolen phone from accessing Itunes since every account has to be set up with this information?

Apple is making enough money already and can get goodwill from protecting its customers, according to my local police, from mounting and sometimes violent crime. Apple could easily make Iphones less attractive to thieves.

It would be an easy operation. They legitimate owner is known to Apple, all they could require is a police report number.

I hope this will be possible because I am seriously thinking about getting a Nexus or HTC which are starting to compete, this is added to the fact that I paid $700+ for this device and had to wait 3 months to get it.
Iphone 4, iPhone OS 3.1.3
  • roaminggnome Level 10 Level 10 (89,150 points)
    Sorry about your situation.

    "My question is will Apple block stolen phone from accessing Itunes since every account has to be set up with this information?"

    No.

    "Apple is making enough money already and can get goodwill from protecting its customers, according to my local police, from mounting and sometimes violent crime. Apple could easily make Iphones less attractive to thieves."

    Does Motorola or Lg or Samsung do this?

    This would likely run afoul of privacy rights as you could sell your iphone, then get vindictive and report it stolen.

    "It would be an easy operation. They legitimate owner is known to Apple, all they could require is a police report number."

    They do not know if it was stolen, given away, sold,etc. This is a police issue, not an Apple issue. Would you expect this from Motorola or Samsung or LG?

    "I hope this will be possible because I am seriously thinking about getting a Nexus or HTC which are starting to compete, this is added to the fact that I paid $700+ for this device and had to wait 3 months to get it."

    The manufacturers of these other phones will not do this either.

    Sorry. I hope the police find the criminals.
    powerbook g4, iMac 20, Mac OS X (10.6.4), Time Capsule, iphone 3gs, iphone 4, ipod, ipod touch
  • rbrylawski Level 6 Level 6 (10,785 points)
    roaminggnome wrote:
    Sorry about your situation.

    "My question is will Apple block stolen phone from accessing Itunes since every account has to be set up with this information?"

    No.

    "Apple is making enough money already and can get goodwill from protecting its customers, according to my local police, from mounting and sometimes violent crime. Apple could easily make Iphones less attractive to thieves."

    Does Motorola or Lg or Samsung do this?

    This would likely run afoul of privacy rights as you could sell your iphone, then get vindictive and report it stolen.

    "It would be an easy operation. They legitimate owner is known to Apple, all they could require is a police report number."

    They do not know if it was stolen, given away, sold,etc. This is a police issue, not an Apple issue. Would you expect this from Motorola or Samsung or LG?

    "I hope this will be possible because I am seriously thinking about getting a Nexus or HTC which are starting to compete, this is added to the fact that I paid $700+ for this device and had to wait 3 months to get it."

    The manufacturers of these other phones will not do this either.

    Sorry. I hope the police find the criminals.

    Sadly, I agree with every point you made......I am sorry for the OP's ordeal and hope he's OK.......Being mugged is a terrible thing. He's lucky to be alive.......
    Asus Laptop, iPhone 4 and Very Happy With It!
  • mlewin Calculating status...
    Comparing what other companies will or will not do doesn't answer the questions or provide this person the help they are looking for. Like all industry leading companies, if Apple wants to stay at the top, they must offer something different or unique apart from their competition. Therefore, the services that this person is asking about are legitimate questions.

    If you don't know the answer to them, then don't reply with "Would so and so do this?" It doesn't give this person any help and probably makes them feel worse for asking.
  • errzenki Calculating status...
    I lost my iphone too. It's frustrating that all the phone carriers can and will do is block that number and Apple is just a bystander. What's the use of an IMEI or serial number for?

    It's also a plus for the carriers and Apple too since the avid fan will be forced to buy another one or contract a new plan to subsidize the unit price.
    Dell, Windows 7
  • brendan002 Level 3 Level 3 (550 points)
    As roamingnome said in the first part of his reply the answer is NO. Apple are not a network supplier, they are a phone maker. Anything else would have to come from the carrier.
    Windows Vista
  • Kwopau Level 4 Level 4 (1,725 points)
    errzenki wrote:
    I lost my iphone too. It's frustrating that all the phone carriers can and will do is block that number and Apple is just a bystander. What's the use of an IMEI or serial number for?

    It's also a plus for the carriers and Apple too since the avid fan will be forced to buy another one or contract a new plan to subsidize the unit price.


    The use of IMEI number is so that the IMEI that is registered to that network will work. It is like a communication ID from the phone to the registered network. If a carrier can block imei from their network, the phone will no longer work within that carrier. Not all countries have this feature, such that of U.S AT&T network which does not block IMEI.
    HP Pavilion DV2812tx, HP DV4-1504tx, Windows 7, iPod Hi-Fi, iPhone 4 32 GB Black
  • Michael Black Level 6 Level 6 (17,835 points)
    Honestly, I can't see Apple having anything to do with this anyway. It is a carrier issue - only the owner of the telecommunication network in question really has the authority to block access to their network or services. So, you would need to talk to AT&T, not Apple.

    My suggestion is to call AT&T and ask them what options they offer if you provide them with a police report. At the least, I know they will disable the SIM card from accessing the network.
    2.53GHz MBPro unibody, iPhone 3GS, Mac OS X (10.6.5)
  • Ian Parkinson Level 6 Level 6 (10,365 points)
    It is full of legal issues that Apple would not and should not get involved in.

    What if you sold the phone and then report it stolen?
    Mac OS X (10.6.6)
  • AmberView Calculating status...

    Like anything elese with a serial number, if you sell it, get a reciept. Then, it's a non issue. Or better yet, take it to service provider in person and transfer ownership. It's not rocket science.

     

    If Apple or AT&T/Verizon disabled all reported stolen serial numbers, just think of all the money they would loose out on. THAT is why it "Can't" be done.

     

    It's BS. Itunes know exactly what phone is hooked to what computer, what it's serial number is, and yet that serial cannot be flagged and made un-activatable? BS.

     

    My iphone 4 was stolen, and wiped, and is being enjoyed by the thief, while apple and AT&T are profiting from it. Tomorrow, 5.2.11, I am contacting an Attourney to file a class action, as I KNOW I am not alone. Will keep you posted.

  • ncblue Calculating status...

    i would join.

     

    It's ridiculous that something so simple could discourage theft and yet they don't do it.

     

    Mine was just lifted but I am sure that others have been physically threatened or assaulted in the process.

     

    If I were an attorney I would subpoena every email to apple and ATT on the subject, gather the incident reports on those, study the increase in thefts, calculate additional revenue to the co's by added purchases etc and compare that to mediacl, counselling, loss of life, expenditure and even lost business, data theft etc from consumers.

     

    Add the cost to restrict access to blocked ID's and it would be a scary defense for Apple and ATT.

  • Jakub Mraz Calculating status...

    Except, Apple makes money on our stolen iPhones, as we are likely to buy them again.

    So why would they care?

  • Michael Black Level 6 Level 6 (17,835 points)

    ncblue wrote:

     

    If I were an attorney I would subpoena every email to apple and ATT on the subject,

     

    err, and what exactly would be the legal basis for the subpoena?  You cannot just get a subpeona because you want one, or because you feel put upon.  You need a rational legal basis for getting a court to issue one.  And even if you feel it is a good reason (and even manage to get one) the recipient has the right to object on the basis there is no legal ground nor justification for such a subpeona, so merely getting a subpeona does not guarantee you will get the information you seek.

     

    Apple is doing nothing illegal by NOT jumping up in the manner you wish them to over a privately owned, stolen or misplaced personal item.

  • Zee MALIK Calculating status...

    Hey sir

    i want to ask you that can i block or lock my ipone 4s with imei number..because any one stole my ipone..so i want to lock my ipone because in my ipone have lot of personal data,,,and i also dont acess any password also..please help me.what can i do in this sistuation...?

  • Carlos Ozuna Calculating status...

    Apple does not care about us, mine was stolen last Friday, August 31 and I contact apple and they hang up on me, I have the IMEI number and is nothing I can do to block it, I'm just come to a conclution of never getting anything else from apple, we are buying gadget and making then richer and with all this technology they don't have a way to block the IMEI because if you lose your phone, eventually you come back and buy a new one, I know I'm going to recover my phone but just is case somebody know how to block here is my IMEI 012337005841236, from now on I using any cellphone brand name but apple.

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