2 Replies Latest reply: Dec 31, 2010 11:03 PM by Jack_V
Toni M. Level 1 Level 1 (0 points)
I'm having trouble successfully operating via remote desktop.
I'm connecting through citrix to my desktop at work (windows based with microsoft office).
Do I need to install the Mac Microsoft software first or will I ever be able to successfully work remotely?

MacBook Pro, Mac OS X (10.6.3)
  • 1. Re: Microsoft Citrix-Remote Desktop Commands
    BobHarris Level 6 Level 6 (13,120 points)
    I'm having trouble successfully operating via remote desktop.
    I'm connecting through citrix to my desktop at work (windows based with microsoft office).

    Does that succeed?
    Do I need to install the Mac Microsoft software first or will I ever be able to successfully work remotely?

    What isn't working?

    There is Microsoft Remote Desktop Connection for Mac OS X available for free, and it does work rather well.
    <http://www.microsoft.com/mac/products/remote-desktop/default.mspx>
    Microsoft provides setup instructions on the web page where you download the RDC client.

    There is also the CoRD open source RDC client
    <http://www.macupdate.com/info.php/id/22770/cord>

    I am unfamiliar with any of the current Citrix product offerings.
  • 2. Re: Microsoft Citrix-Remote Desktop Commands
    Jack_V Level 1 Level 1 (15 points)
    I connect with Citrix to work as well.

    If the Citrix connection is successful, you can run MSTSC.EXE from your citrix session to remote to a windows desktop inside your company. I do this all the time.

    If you are are not able to Citrix in, try and make sure you have the newest clients from citrix.com. There are 2: A web only client meant for the XenApp web interface, and the standard online plugin which uses Dazzle to configure your connection. (Similar to the old Program Neighborhood).

    Remote Desktop =/= Citrix. They are based on similar technologies, but the implementation is very different.

    EDIT: Link to Mac Citrix Plugins
    http://www.citrix.com/English/ss/downloads/details.asp?downloadId=2303485&produc tId=186&c1=sot2755&c2=ost12726

    Top Download is full client w/ Dazzle. Bottom download is browser plugin only. (Your Citrix (now called XenApp) setup will need to have a web interface for the bottom download to work).

    All you need to connect to Citrix is one of the above 2 programs. Once connected, you are in a Windows environment and can use the windows remote desktop (MSTSC.EXE) to connect to your work computer.