1 Reply Latest reply: Jan 1, 2011 5:12 AM by Carolyn Samit
rhodinar Level 1 (0 points)
Hi there,

Today I've received a replacement iPad (from Apple), and surprise surprise, when I connected it to iTunes for proceed with the initial setup, the following message arised

We're sorry, the iPad you connected is not recognized and cannot be activated for service.
We recommend you visit your nearest Apple Store for more information.

I've contacted with my local apple support, and they told me to try to reinstall the iPad entering in DFU mode. I did it twice, and both times the procedure went perfectly but once finished the above message appeared once again.

They have told me to send it once again for repair, but, someone knows how to resolve this ? I've sent my previous iPad ten days ago, and now, I will have to wait other ten and I'm a little bit dissapointed.

Well, thanks in advance and merry christmas for all of you.

iPad, iOS 4