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MacBook Air won't shut down!

17875 Views 7 Replies Latest reply: Jul 28, 2012 6:40 AM by nrehart RSS
Flowerling Calculating status...
Currently Being Moderated
Jan 2, 2011 7:39 PM
I just got my MacBook Air a month ago and now it's having trouble with shutting down. I was running some games yesterday when I closed the lid and put it to sleep. It lost battery that way, so I charged it, and then when I tried to shut it down or restart it, it just wouldn't. Finder's also showing that "the application Finder can't be opened - 10810" error. I already ran Disk Utility and it said my disk is okay; there were some errors with permissions though, so I repaired those. Additionally, I've used Activity Monitor and Force Quit to quit applications like Safari; I noticed that Activity Monitor was able to do that but Force Quit couldn't. The menu bar for Safari disappears, but the Safari item on the list of applications on Force Quit won't disappear. My Mac still won't shut down. What am I supposed to do?

Thanks so much for your help!
MacBook Air 13" Model, 1.8 GHz, 4GB RAM, 128 GB flash storage, Mac OS X (10.6.5)
  • hawleyrw Level 3 Level 3 (625 points)
    Currently Being Moderated
    Jan 2, 2011 8:21 PM (in response to Flowerling)
    I'd start with downloading an app like Onyx (free) and run the maintenance and cleanup utilities. These utils clean up lots of junk that builds up (in a nutshell), and restores you MBA to peak efficiency after a reboot. I run it periodically OR if I see my system slowing down on shutdown or startup (both should be very fast). My system usually takes about 5 seconds to shut down, and between 10-14 seconds to startup.

    Try it.
    iPad WiFi/3G, MBA 13" (2010), Mac OS X (10.6.5)
  • hawleyrw Level 3 Level 3 (625 points)
    Currently Being Moderated
    Jan 3, 2011 5:21 AM (in response to Flowerling)
    I also use the Cleaning button (Go through the options here and choose the areas you want to clean) to clean out any old temp/unused files, logs, etc. For me, I check all options under the first two sections (System and User), and go through the other sections and choose based on how I use the computer.

    Then, Execute each section under this part). Once I do that, is when I see boot times increase dramatically.

    Just a few days ago - I found a situation where the machine wouldn't shut off also just a blue screen with the twirling dashes...stayed that way. I forced the machine down (holding down the power button), then started, and ran Onyx with what I've mentioned...back to normal now.

    Good Luck
    iPad WiFi/3G, MBA 13" (2010), Mac OS X (10.6.5)
  • Game centre Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 28, 2011 3:34 AM (in response to Flowerling)
    just press and hold the power button and it should shut down
    MacBook, iOS 4
  • nrehart Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 28, 2012 6:39 AM (in response to hawleyrw)

    i was updating my mac air, with the new os x lion.and could not restart. i held power then pressed start,and it worked, thanks

  • nrehart Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 28, 2012 6:40 AM (in response to Flowerling)

    hold power button then start. it should turn off.


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