itunes Store Temporarily Unavailable

Have to use the search function to get to the store. Still can't get the homepage though and have lost my shopping cart. Tedious.

Doesn't seem to be a way to fix this issue at our end with iTunes 8.

This is what I did for our G3 iBook:
I downloaded itunes 9.1.1 from apple
http://support.apple.com/kb/DL1036
Installed that on a g3 iBook 500mhz 10.4.11 with 640 Ram
(They say it won't work on less than a g4--it works on the G3 iBook.)
Dragged the iTunes 8 application icon into the trash (NOT the itunes folder)
then installed iTunes 9.1.1
Don't get greedy and try to install 9.2.1; I was and it doesn't work on the g3 iBook.

It runs very slow on store access but at least it lets me access the store
It scared me at first with that same "iTunes unavailable message..." but it went away.
Good luck.

i have exactly the same problem! Any solution out there yet?

I spent a lot of time with Apple to resolve this. I travel a lot for work so I was unable to do anything for a couple of weeks. I called Apple Care and after talking with someone unable to help I asked to speak to someone in charge. I was eventually transferred to a senior hardware engineer that had me try several things. Delete and reinstall iTunes, reinstall Snow Leopard, etc. When this failed to correct the problem I was passed over to an iTunes software engineer. After my initial conversation and resetting a few things they still couldn't get iTunes to work. After a few emails I was asked to provide a secondary email address. The iTunes engineer reset my password, removed some of the pending downloads that were old, and that did it. I don't know what else they did. But it works fine now. The Apple care people were great and very helpful. I would suggest you call Apple if you continue to experience the same problem.

Thanks worked like a charm

R

I also have had this error message since December, when I moved from NJ to NM. I also have a G4 Laptop with same problem. Currently using 7.7 on both so that both machines can be compatible in swapping Tunes.

Corresponded email with Support who told me to go to Comcast to check the ports settings to allow iTunes. Comcast said all ports were set to default, nothing more they could do. Back to email Support who gave me a run around, never calling me on the tel, which I requested in every email. When I asked for a Manager to get involved, they stopped communicating with me.(I have aged out of my Service Contract- my machine is almost 4 years old)

I also read somewhere that using an older version can cause this problem, but it was too coincidental with my physical movement across the country (went 1 week without the machine). I am also now using Airport with a Netgear Router, which I was not in NJ, but the Laptop is hard wired with same problem.

How can Apple allow this? When I received a Support Survey for the contact- I blasted them.
Any ideas?

My account still has $13 credit which I cannot use.

Just called AppleCare and they could not resolve the issue.

Having this problem too.....
iTunes store temporarily unavailable. please try again later.
more like iTunes store always unavailable....
cannot sign in to iTunes store on my macbook pro
my apple id works everywhere else , can sign in on my iPhone etc
have tried everything , how do i fix this ........

I had similar problems after installing a Netgear router (WNDR 3700) which were rectified by opening some TCP ports in the routers configuration . Refer to http://support.apple.com/kb/ts1629 but I think I had to use port triggering for ports 80,443,& 3689. Hope that helps

Thanks. I am aware of the webpage. Can you break it down into Layman's terms as to what EXACTLY I should do to the Router?

I have had this problem since Christmas eve also. Apple and itunes support have not been helpful at all. One would think they would want people to be able to use their store. See unhelpful help below:

On Feb 8, 2011, at 12:30 PM, iTunes Store wrote:

Dear Mike,

Teresa here again. I understand that you have OS 10.3.9 as your operating system on your iMac. I know how eager you must be to have this resolved, and I will be happy to suggest the best pathway for resolving this situation.

This is a technical issue and I don't want to recommend the wrong path for you to take while resolving this issue. Please contact technical support and tell them that you have an issue with your iMac OS 10.3.9 and do not ask about the iTunes issue until you are speaking with a technical advisor for iMacs. They are the best ones to ask about the best path to take.

iTunes support website at:
http://www.apple.com/support/itunes/ww

At that website you will find a wide variety of helpful tutorials, troubleshooting tips, and support information.

I hope that this information will help to resolve the issue. If you require more in-depth assistance, you will need to call Apple technical support (there may be a fee associated with the call). To find the appropriate phone number, please visit:

http://www.apple.com/support/contact/phone_contacts.html

Thank you for being a part of the iTunes family we appreciate your business, and want your experience to be a positive one. I would love to hear what they recommend. Have a great week!

Sincerely,

Teresa
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/

Please Note : I work Sunday, Monday, Tuesday, Friday, and Saturday, 9:30AM - 6:30PM CST

Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.

Teresa,

I have OS 10.3.9. What is the latest itunes that I can load on this
imac?

Mike

On Feb 7, 2011, at 5:38 PM, iTunes Store wrote:

Dear Mike,

Teresa here again. I understand that you would like to know if you can
use the iTunes store with version 7. I know you are focused on getting
this issue resolved, and I'm just as eager to help.

You will continue to get the error message which you reported in your
initial email if you are using any earlier version than 9.2.1, if you
attempt to download any items from the iTunes store. I can't say how
much longer 9.2.1 will work but that is what you need to use if your
operating system is Tiger. OS 10.4. iTunes is currently running 10.2.1
because of the new HD videos and several upgrades to our downloading
system and cover flow viewing.

To use iTunes, your computer must meet the system requirements listed
here:
http://www.apple.com/itunes/download

The sales and service policies for the iTunes Store are available here:
http://www.apple.com/legal/itunes/ww

Thank you for being a part of the iTunes family we appreciate your
business, and want your experience to be a positive one. Have a great
week!

Sincerely,

Teresa
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/

Please Note : I work Sunday, Monday, Tuesday, Friday, and Saturday,
9:30AM - 6:30PM CST

Thank you for allowing me the opportunity to assist you. You may
receive an AppleCare survey email; any feedback you provide would be
greatly appreciated.

Thanks. Is the itunes store compatible with any version of itunes? If
I use itunes version 7 will it still work with the itunes store?

Mike

On Feb 7, 2011, at 12:21 PM, iTunes Store wrote:

Dear Mike,

Teresa here again. I understand that you have gone to technical
support and they have sent you back to us. I know you must be
concerned, and I'll be happy to help you.

This issue may be best resolved by accessing our help through the
support site rather than to call because you will need a link to
access the old iTunes download link.

iTunes Store Customer Support recommends that you update to the new
version of iTunes to access items available on the Store. I apologize
that I cannot provide this to you myself.

Just enter into your search "iTunes 9.2.1 download" which is the
latest version you can use with Mac 'Tiger' if you need an earlier
version enter that version in your search.

As an Advisor for the iTunes Store, I handle issues related to
billing, downloading, customer accounts, and the items available on
the iTunes Store. Although your question falls outside of my area of
specialty, I will be happy to assist you with resolving your issue.

Listed below are some helpful tips and links. Once you have found a
category that relates to your issue, follow the instructions or click
on the associated link to go to that page.

A wide variety of helpful tutorials, troubleshooting steps, and
support information can be found on the iTunes support website:

http://www.apple.com/support/itunes/ww

For answers to general questions about iTunes, open iTunes and choose
"iTunes Help" from the Help menu.
To post questions and read answers provided by other iTunes users, you
can participate in iTunes discussions at our Discussions forum:

http://discussions.apple.com/category.jspa?categoryID=149

Technical assistance and service information for your iPod is
available on the following page:

http://www.apple.com/support/ipod

Resolving your issue is important to me Michael, so I would be glad to
receive an update on it. Have a wonderful week ahead!

Sincerely,

Teresa
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/

Please Note : I work Sunday, Monday, Tuesday, Friday, and Saturday,
9:30AM - 6:30PM CST

Thank you for allowing me the opportunity to assist you. You may
receive an AppleCare survey email; any feedback you provide would be
greatly appreciated.

I called the phone number you gave me 800-275-2273 and someone named
Kate said she would email me a form to fill out, but then she didn't.
I don't why I would need to fill out the form again since I already
did
once to get your email. Is anyone ever going to help with this simple
issue? If I have to fill out the form again will someone send it to
me??

Mike

On Feb 5, 2011, at 12:27 PM, iTunes Store wrote:

Dear Michael,

Thank you for contacting iTunes Store Customer Support. My name is
Teresa. I will be happy to assist you today.

Thank you for your interest in the iTunes Store. I understand that
you
have been unable to connect with iTunes and you have Mac OS X 10.4.10
or earlier as your operating system. I know you must be looking
forward to having this resolved.

To use iTunes, your computer must meet the system requirements listed
here:
http://www.apple.com/itunes/download

The sales and service policies for the iTunes Store are available
here:
http://www.apple.com/legal/itunes/ww

As an Advisor for the iTunes Store, I handle issues related to
billing, downloading, customer accounts, and the items available on
the iTunes Store. Although your question falls outside of my area of
specialty, I will be happy to assist you with resolving your issue.

Listed below are some helpful tips and links. Once you have found a
category that relates to your issue, follow the instructions or click
on the associated link to go to that page.

A wide variety of helpful tutorials, troubleshooting steps, and
support information can be found on the iTunes support website:

http://www.apple.com/support/itunes/ww

For answers to general questions about iTunes, open iTunes and choose
"iTunes Help" from the Help menu.
To post questions and read answers provided by other iTunes users,
you
can participate in iTunes discussions at our Discussions forum:

http://discussions.apple.com/category.jspa?categoryID=149

If you require more assistance, you may wish to call our AppleCare
technical support team. A technical Advisor will be able to tell you
about Apple's complimentary and fee-based support options as well as
assist you in determining what option might be most helpful in this
case. To find the appropriate phone number, please visit:

http://www.apple.com/support/contact/phone_contacts.html

Another option is to simply describe your issue using our website and
arrange for an Apple Expert to call you. Using this option, you can
receive a phone call now, or make an appointment to have an Apple
Expert call you later if that is more convenient. To explore the
Apple
Expert option, please visit:

http://www.apple.com/support/expert

Resolving your issue is important to me Michael, so I would be glad
to
receive an update on it. Have a wonderful weekend!

Sincerely,

Teresa
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/

Please Note : I work Sunday, Monday, Tuesday, Friday, and Saturday,
9:30AM - 6:30PM CST

Thank you for allowing me the opportunity to assist you. You may
receive an AppleCare survey email; any feedback you provide would be
greatly appreciated.

Customer First Name : Michael
Customer Last Name : Croak

Web Order # :
Support Subject : Connecting to iTunes Store
Sub Issue : Connecting with a computer
See additional info below
OS version: Mac OS X 10.4.10 or earlier
Country: US
iTunes version: iTunes 7.x or earlier

Specific request: I receive an error message when I try to connect to
the iTunes Store
Error message user experienced: Other
Details:
Please enter error code here:

I have an imac 10.3.9 running itunes 7.7.1(11). When I try to
connect
to the itunes store I get the message "We could not complete your
itunes store request. The itunes store is temporarily unavailable.
Please try again later." I've been getting this message since late
December (1.5 months).

TrackID: 13414227

AAARRGHHH...I'm in the same $**@)$ place..but ONLY on my Laptop. My main 8 core tower has NO problems working with iTunes.. My my laptops (10.6.6, all the latest updated), is the one my new iPhone 4 is hooked up to, and it ALWAYS gives me the 'iTunes store is Unavailable message). How do I configure ports properly, or simply delete and reinstall iTunes WITHOUT losing my library??

ARGH.

I'm having this problem too....new laptop..trying to sycn iphone 4...it keeps telling me all my apps will be deleted unless I authorise the transfer...am unable to do this as am getting the same message as below...it's really irritating...any ideas how to get around this?

nope.. I've given up. Might just make an appointment at the local Genius Bar and just sit there as long as it takes for THEM to figure this bs out.

I had the same problem too. I changed my email address and password and it works fine now. give it a try.