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Level 1

10 points

Frequent iPod touch crashed on 4th generation iPod touch

I've tried searching the forum and couldn't find anybody else who is having this problem, but I thought I would throw out the question, just in case.

Usually an app will start, and then crash after running for several seconds. This happens with Apple apps (like safari, settings, photo, etc.) as well as apps purchased from the app store.

The first thing I do is close the programs running in the background and try to run the app again. This has almost never stopped the crashing.

The next thing I usually do I is restart the iPod. This also does not seem to help.

I have also tried syncing the iPod, and restoring it to factory settings in iTunes. This has also not helped.

I am really at a loss of how to fix the issue. Recently the iPod has not just been crashing to the home screen, but also crashes to the boot screen where only the apple logo is displayed for (what seems like) several minutes.

I have the most recent iPod OS installed and the most recent version of iTunes.

Any suggestions?

tl;dr - My iPod touch is crashing, and none of the basic fixes seem to be working.

Lenovo T400, Windows 7

Posted on Jan 4, 2011 8:23 AM

36 replies

N15stark

Level 1

0 points

Jan 12, 2011 11:21 AM in response to romgi

Im not usre what u guys mean by crashing but sometimes when I play a game, actually most times, it just exits out and I lose some progress that I had made

Jan 12, 2011 12:07 PM in response to romgi

This has just started to hapen to me. I was worried I'd somehow picked up a bug that was causing the irritating crashes, so I am glad to hear it isn't just me.

Jan 12, 2011 11:53 PM in response to polledn

No, its working but applications just exit after few second,not just the purchased one but even apple pre-installed applications also, but normalizes after restarting ipod for some time.
I also wanted to know that how often should I restart my ipod? Is there some period of time, when is it necessary to reboot ipod?
As I can remember, I never switched off for long after my purchase!! Problem started recently, I restored, not successful!!

Jan 12, 2011 11:56 PM in response to antonovich

I will wait till your next post!!

Jan 12, 2011 11:56 PM in response to polledn

I can't charge my ipod touch!!! Help!!!

polledn

Level 1

90 points

Jan 13, 2011 12:36 AM in response to Nitishism

Download any free app from the App Store and open it. Close it and open an app that automatically shuts down. It should work, please report back. 🙂

polledn

Level 1

90 points

Jan 13, 2011 12:40 AM in response to Jimmy of Long Beach

Have you tried a hard reset as I described in my previous post?

Jan 13, 2011 2:59 AM in response to polledn

Currently it is working fine. I had to restart yesterday's evening due to frequent crashing problem.
I will do as you asked, if my problem continued and let you know!!

Jan 14, 2011 12:48 AM in response to polledn

Sorry polledn, that doesn't work for me.

I managed to keep the app store open long enough on the ipod to download a free game (or was I supposed to download it with itunes?). That crashed when I loaded and then so did mail when I launched it afterwards. For me apps tend to stay alive between 30 seconds and a minute and then crash (though some shorter and some longer (had an app stay on several minutes yesterday)).

TheHill

Level 1

0 points

Jan 14, 2011 1:42 AM in response to romgi

I too am having this same issue. It's even worse as I can no longer sync my photos from iTunes.

Must be a bug in iOS 4.2.1. Quite annonying as when I listen to music and press the home button - it crahes and I get the Apple logo coming up. Tried everything as noted before in the topic. Still no luck.

Please help. I guess I will have to wait until iOS 4.3.

Jan 18, 2011 11:06 AM in response to Nitishism

still happens after restarting, but it helps for a while. i find i keep rebooting my ipod every now and then, something i didnt have to do before. its annoying, specially when im trying to use the camera, it exits the app, then i have to restart my ipod again and takes too much time...

is apple not working on this?

Jan 18, 2011 10:19 PM in response to antonovich

I spoke to customer service in India. As per their advise, I restored it as "new Ipod" (please choose "As a new Ipod" while "Restore").
It is working fine. Keeping my finger crossed.
As they said to me, same problem has been cured by this method for many customers.

Jan 19, 2011 2:23 AM in response to romgi

the same is happening to me when i try to open isoda app. First the ipod goes to the boot screen and a circle comes under the apple logo, then it freezes and after 3-5 seconds it returnes to the home screen. This all started when i installed isoda app but when i deleted it was all fine. And it was a ipt4g.

Jan 19, 2011 2:29 AM in response to romgi

I found the same cure as Nitishism.

I tried restoring my ipod a couple of times. the first time I restored it from a backup and it started crashing again. then I restored it as a new ipod. My apps all loaded on fine (though all my settings were lost), and it's working perfectly again. Not the ideal solution, but at least it works again.

Jan 19, 2011 3:34 AM in response to Levent Okyay

Oh my. Its gonna be such a pain having to put all the music back on it though... has yours been crash free since? i will wait and see what happens with u guys, to see if this is a true solution.

Frequent iPod touch crashed on 4th generation iPod touch