Skip navigation

iTunes doesn't recognize any devices

3361 Views 12 Replies Latest reply: Feb 9, 2011 10:27 AM by Wiccey RSS
Wiccey Calculating status...
Currently Being Moderated
Jan 4, 2011 2:00 PM
I've testet with iPhone 4 firmware 4.2.1 and iPod 3G(I think) firmware 4.2.1.
I've just instaled new harddrives (SSD Raid 0) so I've just installed W7 ultimate 64 bit.

iTunes recognized both iPod and iPhone before re install.
I could go in bios and make comp start the old disk first so i can sync and put in the new music I've downloaded but that is to difficult.

I have also tried to re-install every apple product on comp without help. I have tried several forums and guides. No hope at all.
I have restarted iPod a few times, same on iPhone and comp! without a hint of hope.

could someone help?
custom, Windows 7, Windows 7 ultimate 64 bit
  • Igor_G5 Level 2 Level 2 (300 points)
    Currently Being Moderated
    Jan 4, 2011 2:10 PM (in response to Wiccey)
    Your post had my head spinning a few times. Are you saying that you can synch with the old HD but not the new SSD HDs?
    G5 Quad 2.5 gh, 5gig RAM, 500 and 750 gb w/ 30" Cinema Display, Mac OS X (10.5.6), MBP, 17" C2D 2.53.(10.6.5). G4 Gigabit, dual 1.4 processor iPhone 4, 32 gig
  • Igor_G5 Level 2 Level 2 (300 points)
    Currently Being Moderated
    Jan 4, 2011 5:34 PM (in response to Wiccey)
    No Problem.:-)

    I can't say for sure but it sounds like your SSD HDs don't like either iTunes or the iPhone. Or maybe the RAID has something to do with it for some reason. I'll look around and see what I can find. What kind of puter and SSDs?
    G5 Quad 2.5 gh, 5gig RAM, 500 and 750 gb w/ 30" Cinema Display, Mac OS X (10.5.6), MBP, 17" C2D 2.53.(10.6.5). G4 Gigabit, dual 1.4 processor iPhone 4, 32 gig
  • Tim Harbison1 Level 1 Level 1 (90 points)
    Currently Being Moderated
    Jan 4, 2011 6:26 PM (in response to Wiccey)
    The problem is one of the device drivers installed for your system board. Either USB or chipset most likely. Check with your motherboard manufacturer or system vendor for updated drivers. If you're using the most up to date, try moving back a generation.

    Were you running Windows 64 bit before? It isn't always very cooperative with drivers that were not written specifically for it.
    17" iMac Core2Duo, Mac OS X (10.6.4), iPhone 3G, iPad WiFi 16GB
  • Tim Harbison1 Level 1 Level 1 (90 points)
    Currently Being Moderated
    Jan 5, 2011 8:10 AM (in response to Wiccey)
    Someone in another thread mentioned an updated USB driver that was supposed to allow charging of high draw devices such as iPads. It was the culprit in his case. If you have 2 separate installations of Windows and one works which the other doesn't, it has to be either a driver issue or Windows itself. I'd lean toward drivers as plenty of folks (I believe...) have Win7 64 bit syncing without problems.
    17" iMac Core2Duo, Mac OS X (10.6.5), iPhone 3G, iPad WiFi 16GB
  • ChrisG001 Calculating status...
    Currently Being Moderated
    Jan 12, 2011 6:19 AM (in response to Wiccey)
    Did you ever resolve? I have the same issue and have reinstalled iTunes 6 times now and tried every other option, and still no iphone is showing up in iTunes.
    HP, 64 bit Win 7

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.