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User profile for user: Szienceman
Szienceman Author
User level: Level 1
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Netflix not working on Apple TV

Since yesterday, we have been unable to use netflix on our Gen2 Apple TV... We can browse the movies, but when we attempt to play anything, we get a message that the apple TV was unable to contact the netflix service. Code 112. Netflix has nothing on this code. I can still stream to my iPad via the netflix app and all other internet based ATV resources work. The problem seems to be specifically between my ATV and the netflix servers. I tried deleting and re-entering our login information as well as deactivating our ATV as a device in our netflix account via the netflix site, but no change. Any ideas out there?

ATV2, Mac OS X (10.6.5)

Posted on Jan 4, 2011 4:51 PM

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User profile for user: BCUT
BCUT
User level: Level 1
0 points

Jan 14, 2011 9:24 AM in response to Szienceman

I am getting the identical message (112). We had a little luck when we first installed our apple tv, but netflix came very slowly and very choppy, now it doesn't come at all. The menus come up but nothing plays. Have you had any luck since the 4th solving the problem? I thought maybe it had something to do with internet speed through airport but another user said switching to ethernet didn't help either. Just wondering what to do next?
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User profile for user: 2cute2b2smart
2cute2b2smart
User level: Level 1
88 points

Jan 14, 2011 9:58 AM in response to BCUT

I can tell you that we have had intermittent problems with our new ATV, including an error code, and it just never connecting. I pulled the plug on the Time Capsule to restart the wireless (and wired) services (since there's no power switch) while ATV is trying to connect, and that seems to resolve the issue for the evening.

I suspect that there is a networking conflict of some sort that resolves when TC is restarted.

I'd like feedback on this possible identification and a better solution for the problem.

Thanks.
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User profile for user: wildinsalem
wildinsalem
User level: Level 1
9 points

Jan 19, 2011 3:51 PM in response to Szienceman

I got the AppleTV Gen2 for my mother for Christmas. It has been a huge disappointment and we will be returning it! NetFlix was very choppy and now we can browse all the NetFlix content but after hitting play the little circle goes round and round for a few seconds and then it dumps us back to the screen with the movie information. I had many problems with my iPhone 4 being very slow also to downright not working. I returned that and now we are returning this! I think Apple needs to do more bug testing on its products before releasing them to the masses.
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User profile for user: wildinsalem
wildinsalem
User level: Level 1
9 points

Jan 20, 2011 7:07 PM in response to vazandrew

We have a high-speed Internet connection and a Buffalo WHR-HP-G54 router running DD-WRT v24-sp2 (08/07/10) std (SVN revision 14896). This happens whether we plug into Ethernet or Wi-Fi.

We have a BroadBand connection and usually get 3 megabit connection speed. Sometimes it dips down to 2.5 but my Netflix works perfectly on my PC - just not on this Apple product. It is extremely frustrating that there are no error logs or reports that shows what the problem is. Even a movie trailer is taking 15 minutes to start up for a 2 minute trailer. Ridiculous!
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Netflix not working on Apple TV

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