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5796 Views 4 Replies Latest reply: Jan 13, 2011 3:07 PM by Jacumba
Currently Being ModeratedJan 5, 2011 2:57 PM (in response to martinmetzmacher)
There seems to be a problem with the folder C:\Program Files(x86)\QuickTime\ - Quick Time wants to write the file QTTask.exe, but complains that it does not have permission to do so. Same thing happens with \PropertyPanels\PanelHelperBase.qpa
That's consistent with disk/file damage.
Let's first try running a chkdsk over your C drive. There's Windows 7 instructions in the following document. Select both "automatically fix file system errors" and "scan for and attempt recovery of bad sectors" or use chkdsk /r (depending on which way you choose to go about things). You should be prompted to schedule the scan to run on restart. That sort of scan of the C drive should take a long time ... if it quits after a few minutes or seconds, something's interfering with the scan:
http://www.w7forums.com/use-chkdsk-check-disk-t448.html (How to use CHKDSK (Check Disk))
Does the chkdsk find/repair any damage? If so, does an itunes install go through properly this time?Lenovo t61 laptop, Windows XP Pro, various ipod models
Currently Being ModeratedJan 6, 2011 12:03 AM (in response to b noir)I did run Checkdisk as requested, but the volume is fine. Also I deleted all files in between installation so it would not be very likely that the folders get created twice in the same sectors on the hard disk.
So I am still stuck )-:Core 2 Duo, 4gb ram, Windows 7, Windows 7 Ultimate 64bit version
Currently Being ModeratedJan 13, 2011 10:07 AM (in response to martinmetzmacher)This looks like a bug in the installer, I'm getting the exact same thing. Someone suggested installing quicktime first, then itunes after a reboot. Unfortunately, the Quicktime download seems to be the target of a DOS attack, or else everyone else is doing the same thing...Windows 7, 64bit
Currently Being ModeratedJan 13, 2011 3:07 PM (in response to martinmetzmacher)Where there is no damage to the disk. Is qttask.exe anywhere on the computer? If so, I believe Windows 7 has a Security tab for permissions to individual files and folders. Have you tryed using that? Also, where a .exe file can be the most damaging to a windows computer, is a Security firewall\virus program, kicking it outWindows XP Pro