6063 Views 4 Replies Latest reply: Jan 13, 2011 3:07 PM by Jacumba
There seems to be a problem with the folder C:\Program Files(x86)\QuickTime\ - Quick Time wants to write the file QTTask.exe, but complains that it does not have permission to do so. Same thing happens with \PropertyPanels\PanelHelperBase.qpa
That's consistent with disk/file damage.
Let's first try running a chkdsk over your C drive. There's Windows 7 instructions in the following document. Select both "automatically fix file system errors" and "scan for and attempt recovery of bad sectors" or use chkdsk /r (depending on which way you choose to go about things). You should be prompted to schedule the scan to run on restart. That sort of scan of the C drive should take a long time ... if it quits after a few minutes or seconds, something's interfering with the scan:
http://www.w7forums.com/use-chkdsk-check-disk-t448.html (How to use CHKDSK (Check Disk))
Does the chkdsk find/repair any damage? If so, does an itunes install go through properly this time?
Where there is no damage to the disk. Is qttask.exe anywhere on the computer? If so, I believe Windows 7 has a Security tab for permissions to individual files and folders. Have you tryed using that? Also, where a .exe file can be the most damaging to a windows computer, is a Security firewall\virus program, kicking it out