Earpiece on new iPhone 4 not working after upgrading to 4.2.1

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Earpiece on new iPhone 4 not working after upgrading to 4.2.1

I purchased my first Apple product (iPhone 4) 3 weeks ago with firmware 4.1. Finally I decided to upgrade to 4.2.1. Now when making a call I can't hear a tone or anyone talking to me. Switching to speaker works fine and so do the earbuds when connected. I read many have had the same issue and they just plugged/unplugged their earbuds a few times. Seems the iPhone forgets that the earbuds were unplugged. I tried the same and it didn't help. There is nothing stuck in the jack either. Now what?

iPhone 4, iOS 4

Posted on Jan 5, 2011 10:07 AM

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Answer 1

Jan 5, 2011 10:29 AM in response to iRetina

I'll lay odds there's a piece of lint or something stuck in the headphone jack. Take a look and try to get it out with a pin or something. Happens occasionally, pretty much always to men as opposed to women. Mainly because we tend to carry our phones in our pants pockets instead of a purse.

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Answer 2

iRetina Author

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Jan 5, 2011 11:11 AM in response to iRetina

There is no lint. I used a can of compressed air with a few puffs. It's clean.

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Answer 3

paulcb

Level 6

19,239 points

Jan 5, 2011 11:12 AM in response to iRetina

I've heard that people sometimes have to plug/unplug 20-30 times. If still a problem, take it in to the Genius Bar at Apple.

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Answer 4

iRetina Author

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Jan 5, 2011 11:35 AM in response to iRetina

Nothing.

If I take it to the Apple store and need to exchange it what happens to my Power Support front and back films? Can I remove them and re-apply them without any bubbles?

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