iPod Touch skips (jumps to the end of) the first track. Bug?

Hello,

I'm experiencing the following problem with my iPod Touch and was unable to find any information about similar cases in different forums:

I have several Audible.de audiobooks on my iPod that are by default listed under "audiobooks". Recently I noticed that sometimes my Touch would jump over the first track of a music album when I would start playing the first song, directly jumping to the end of the track and starting to play the second (while the status dot stays at the end of track 1 for a while). It looks as if I had fast forwarded to the very end of the first track - and it happens with the first track only.

I've removed all the music and books from my Touch and moved it back using iTunes, but this didn't help for long. If I completely turn off the Touch and turn it back on, the problem is solved for a moment. I kept asking myself why the problem would reoccur and it seems to me that it has to do with the audiobooks I'm listening to often. I tried the following:

1. Switched off and on. Listened to music without any title jumping problem.
2. Opened an audiobook and listened to it for a few seconds.
3. Went back to music (any album) - the Touch jumps over the first track.

This leads me to believe that listening to audiobooks (maybe just audible audiobooks) creates this problem.

I also found out that after starting to play the first track (which gets immediately jumped over or, more exactly, to its very end), I can "heal" the Touch (until I listen to an audiobook again) by pressing Pause, then the back arrow twice so that I jump to the beginning of the first track, then back to the album cover and track list. After that, I can listen to music as long as I want to without any skipping or jumping, as long as I don't play an audiobook.


To me, this sounds like a bug, but I can't tell if Audible or Apple is to blame. Besides, I don't see an easy way to contact Apple about a bug that might be related to their OS, which I find upsetting (they hide their contact adresses so well that you can't tell them about bugs in their own software, or you have to pay for expensive calls?).


Maybe someone knows what to do or has already heard about a similar problem. I try to circumvent a complete reset of my iPod, as I have lots of apps that are arranged into many different groups. I'd prefer not to sort all of them again, but if resetting the iPod seems to be the only possible solution, I would try that of course. Of course I'd appreciate if someone could tell me how to fix this or whom to contact about it.


Thanks (also for reading this long description),

Alex

Message was edited by: alexhager