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App Store Freezing When Downloading

42969 Views 77 Replies Latest reply: Jan 26, 2013 4:33 PM by Elsie D RSS
  • mrlhxc Level 1 Level 1 (0 points)
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    Jan 6, 2011 5:43 PM (in response to Anthony Sbarro)
    I HAVE HAD THIS EXACT ISSUE. However, i started to notice it with Photo Booth. If i started photo booth then iPhoto, it would become unresponsive. Same with Logic Express 9. I because soo frustrated because i am also a PC user and have never had issues like on Windows. Fortunately ejecting the Bootcamp drive has fixed these issues. Whenever i would run repair disk / repair permissions it found a ton of java issues every time so i was blaming the issue on that this whole time and was getting ready to do a reinstall. I think that is odd that ejecting bootcamp drive fixes these problems but it is nice to not have to Force Quit iPhoto and logic all the time and restart. I don't know a whole lot about the processes and background "core" stuff of the OS (i'm only ACA Mac Integration 10.6 certified), but i think its dumb that you have to eject a drive for programs to launch.
    MBP 13" 2010, Mac OS X (10.6.6)
  • 2dliteside Calculating status...
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    Jan 6, 2011 6:52 PM (in response to Anthony Sbarro)
    Unmounting the Boot Camp partition worked for me also.
    iMac 24" 2.8 GHz Core 2 Duo, Mac OS X (10.6.6), Macbook Pro 13" 2.4 GHz Core 2 Duo
  • vfinch Level 1 Level 1 (0 points)
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    Jan 6, 2011 7:25 PM (in response to Anthony Sbarro)
    Unmounting and remounting the Bootcamp partition worked like a charm, thanks a lot everyone!
    iMac 21.5", Mac OS X (10.6.2)
  • daraeman Calculating status...
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    Jan 6, 2011 7:25 PM (in response to Anthony Sbarro)
    I too had the spinning beachball problem. After unmounting the Bootcamp partition, trying to install an app gives this error.
    "There was an error in the App Store. Please try again later. (@@errorNum@@)".
    Could be just server trouble though.
    Macbook Pro - (3,1) - 15", Mac OS X (10.6.6), 2.2 Ghz, 2GB memory
  • Barkane Calculating status...
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    Jan 6, 2011 11:37 PM (in response to Anthony Sbarro)
    iMac & MacBook Pro have bootcamp.
    MBP didn't have problem with Mac App Store (didn't have to unmount bootcamp).
    On the other hand iMac had problem (freezing when downloading). Unmounted bootcamp and the problem was solved.

    Possible reason (unconfirmed): iMac has NTFS-3G installed and MBP doesn't.

    My question is: Do you have NTFS-3G (or similar program that lets you read & write on ntfs partition)?
    iMac & MacBook Pro, Mac OS X (10.6.6), iPhone 4
  • dsblue55 Calculating status...
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    Jan 7, 2011 3:07 AM (in response to Barkane)
    Hi,

    Yep exact same issue - trying to download an app or go to updates it beachballed over and over.

    Unmounted my boot camp partition works fine now.

    And yep Barkane, have NTFS write on the bootcamp partition - so you could be on to something there..
    MacBook Pro 15" (2009) 2.66Ghz/, Mac OS X (10.6.4), PowerMac G4 (Sawtooth)
  • Bigtop77 Calculating status...
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    Jan 7, 2011 4:23 AM (in response to Anthony Sbarro)
    Confirmed: I had the same problem. I ejected the bootcamp partition and it worked just fine.

    Message was edited by: Bigtop77
    Macbook, Mac OS X (10.6.6)
  • jthagesk Calculating status...
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    Jan 7, 2011 6:16 AM (in response to Bigtop77)
    Confirmed, disable enable boot camp. I bought Aperture tried to start it, and it did not show up, disabled boot camp partition again, started aperture now it works. Enabled bootcamp still worked.
    Clicked on updates in App Store, app store is freezing, did the bootcamp trick, and it works.
    Hope they will fix this fast, annoying problem!
    macbook pro, Mac OS X (10.6.6)
  • Mark Savoia Level 1 Level 1 (35 points)
    Currently Being Moderated
    Jan 7, 2011 6:44 AM (in response to jthagesk)
    Sorry folks, but I do not have bootcamp loaded on my machine and still getting error of MZFinance.NoGUIDTokenFailureKey_message. I tried all suggestions and still getting it.
    Mac Intel Tower, Mac OS X (10.6.6), 8GB RAM
  • Nicholas Gaswirth Calculating status...
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    Jan 7, 2011 7:13 AM (in response to Facens)
    Unmounting my Windows NTFS partition worked for me. Hopefully Apple will patch it up soon!
    PowerBook G4 (Titanium) 1GHz, Mac OS X (10.4)
  • mukow2 Calculating status...
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    Jan 7, 2011 11:24 AM (in response to mukow2)
    After a couple of hours of trying on Thursday (reboots and relaunches), the App Store Terms of Service update message appeared and everything proceeded smoothly thereafter.
    Mac OS X (10.4.9)
  • daraeman Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 7, 2011 12:21 PM (in response to Anthony Sbarro)
    The App Store is working fine for me now, I agreed to the new iTunes TOS on my iPhone last night and this morning I could download fine (after unmounting Boot Camp), so it could have been the App Store has trouble displaying its TOS agreement.
    Macbook Pro - (3,1) - 15", Mac OS X (10.6.4), 2.2 Ghz, 2GB memory
  • Horse the Newbie Calculating status...
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    Jan 7, 2011 3:37 PM (in response to Anthony Sbarro)
    Similar except I was logged in and downloading an App from the App store and then I updated my iphone apps in iTunes and as soon as I entered my password both cpu's went to 100%, beachball, Mac App stopped downloading, I was unable to Force Quit and eventually I had to power off to restart and clear the problem.
    I dont run any VM or Bootcamp.

    Message was edited by: Horse the Newbie

    Message was edited by: Horse the Newbie
    2.4GHz Intel Core 2 Duo IMAC 4GB Ram, Mac OS X (10.6.6)
  • barneym Calculating status...
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    Jan 8, 2011 12:31 PM (in response to migsevilla)
    Just to add the solution that worked for me (similar to migsevilla previously)...

    Mine was hanging (beach ball). I had Bootcamp and External Drives, but dismounting them was not a viable long term option. Logging out from my account and then purchasing a random free app eventually, after a minute or two, prompted me for my credentials. I signed back in and then suddenly everything started working normally again.

    I'd eliminated network, background processes, and most of the other reported problems over the last hour.

    Hope this helps someone else.
    Mac Book Pro 2.53Ghz i5, Mac OS X (10.6.6), 8GB Ram
  • mug3n Calculating status...
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    Jan 8, 2011 12:46 PM (in response to barneym)
    Thanks to whoever first suggested unmounting the boot camp partition. But now I'm getting that error with the app store (100) message. lol just one thing after another isn't it.

    You'd think Apple would bother doing some QA and debugging before releasing this to the general masses...
    mid 2010 Macbook Pro, Mac OS X (10.6.6)

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