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  • Chris CA Level 9 Level 9 (77,670 points)

    Chris CA, why don't you understand that we simply don't have it.

    I do understand that you don't have the None option.

     

    But why can't you read what others have written?

    It may true be that they don't see the None option but it is available (for some) so these statements are all false.

    Existing accounts can be changed and you are not required to enter a CC for existing accounts.

     

    asdf asdg wrote,"apple try and force you to enter credit card details to download free apps. "

    Sho Chow wrote, "how many people have to tell you that the "none" option is not there for existing IDs before you get it?"

    J_engstroem wrote, "Apparently, apple doesn't allow existing registered accounts slip in without giving up their credit card numbers"

    Eep- wrote, "There is no "none" option! Existing accounts cannot be changed! "

     

    Anyway, good luck everyone...

  • Shu Chow Level 1 Level 1 (0 points)

    I'm not going to click back 10 pages, but from I've seen, you've offered no explanation for this discrepancy or possible solutions to fix this discrepancy.  In fact, with this: 

     

    > so these statements are all false.

     

    your whole contribution to this thread is to cover your ears and say, "lalalalala you're all wrong lalalalalala." Thanks.  I hope your previous 60k posts were more helpful.

  • RalphJ Level 1 Level 1 (0 points)

    As the 11 pages of this discussion clearly demonstrate, not to mention the dozens of similar topics that can be found with a quick search, a large number of people do not have a "none" option and are not happy about it.

     

    There can only be two logical conclusions to this, either:

     

         1)     Apple are trying to force us to hand over our credit card details in exchange for "free" apps,

     

    or

     

         2)     There is a bug in the appstore code.

     

    Either way it is something Apple needs to fix if they don't want people to think they are unprofessional and dodgy.

     

    Simply implying people are stupid and that the problems they are reporting don't exist does nothing to help anyone and simply makes Apple customers angry with Apple.

  • Chris CA Level 9 Level 9 (77,670 points)

    "your whole contribution to this thread is to cover your ears and say, "lalalalala you're all wrong lalalalalala."

    Don't believe I have told everyone they are wrong.

     

    But many here have said that the is never an option for None when the pix show this is incorrect and others have also stated they simply selected None to get it to work

     

    "Thanks."

     

    You're most welcome.

    Glad you were one of the people able to select None worked and get it working, as it did for others in this thread!

  • M.Wawan Level 1 Level 1 (0 points)

    okay guys i think i got the solution to your problem with no 'none' options. the first thing you need to do is sign out from your existing apple id coz you've got ot make a new one. secondly. this is the important part. u NEED TO SELECT ANY FREE APPS and click on 'free' if you want to install. next thing it will ask for your apple id and YOU NEED TO CREATE A NEW APPLE ID using any email address which have not register to apple. after that voile there will be a 'none' option. GOODLUCK!

  • Shu Chow Level 1 Level 1 (0 points)

    I'm going to create a second email account to just to deal with Apple?  You're nuts.

     

    Or even better, I can go to my IT department. 

     

    Me: "Hi guys, I need a new, non-standard email address."

     

    Them: "Why?"

     

    Me: "iTunes."

     

    I swear, I don't think any many people here have ever held a real job.

  • vladm1994 Level 1 Level 1 (0 points)

    Works like a charm. Thank you, mister!

  • RalphJ Level 1 Level 1 (0 points)

    Yes, it does work, although I note this:

     

    Can I have more than one Apple ID account? Yes, but it is not recommended as you will not be able to view your complete order history under the same Apple ID account. Please note, Apple ID accounts can not be merged.

     

    from http://store.apple.com/uk/help/your_account#morethanone

     

    Might I suggest that Apple does something to fix this bug rather than expecting people to work around it? I know that if someone reported a bug in any of the software I develop I'd do something to fix it rather than expecting them to work around it by doing something that my help files specifically advise against.

     

    All the same, thanks for your help M.Wawan, a bodged-fix is better than no fix at all.

  • M.Wawan Level 1 Level 1 (0 points)

    Yeah glad to help

  • RalphJ Level 1 Level 1 (0 points)

    As a follow up I have been onto Apple support (which I initially thought this was having got here from www.apple.com/support, but that's another story).

     

    They have informed me that I...

    "... did not create the account with a free application, which is the only way to select the "none" option."

     

    So, that's it, from the horses mouth. Despite Chris CAs assertions that our statements are all false it is the case that you cannot download free apps without entering your credit card details unless you specifically create a new account to do so.

     

    Furthermore they declined to acknowledge my "feature request" for the "none" option to be added for existing customers.

     

    There we have it then. Apple is, indeed, trying to force us to enter our credit card details. The apple id they created for me when I bought my mac cannot be used to download free apps unless I give them my credit card details.

     

    Ho hum.

  • Dah•veed Level 7 Level 7 (32,335 points)

    I realize that many of us who have had Apple IDs for many years also have iTunes accounts dating from before there were free apps available and all iTunes accounts needed a bank card because there was nothing that was free through the iTunes Store back then.

     

    This is a suggestion. Some of you will not like it. Some of you may try it just to get over the hurtle and on with your life. The bank card information entered into iTunes accounts can also be removed. I have enetered and removed my bank card information in my account many times over the years. I have also changed bank cards a number of times. If you enter your bank card information into your iTunes account you may find that after that the None option appears. Folks here have reported that to be the case. If so, you could then choose the None option and delete your bank card info.

  • Shu Chow Level 1 Level 1 (0 points)

    RalphJ wrote:

     

    So, that's it, from the horses mouth. Despite Chris CAs assertions that our statements are all false it is the case that you cannot download free apps without entering your credit card details unless you specifically create a new account to do so.

     

     

    But wait, that doesn't make sense.  Chris CA offered a four month old screenshot, possibly photoshopped, as proof.  Are you saying that Apple's word is more legit?????

  • MadeMeEnterAnotherUserNameAppleAreAwful Level 1 Level 1 (0 points)

    Seems like my last reply was deleted. Anyway, that earlier quote says the "none" option wasnt there because the account wasnt made through free software. What do they mean by that, do they mean the App Store itself (which IS free?) or do they mean other applications... which you can't download until you put in CC info?

     

    It's quite a simple system, how they've made it so unusably complicated is beyond me. Especially since they tout "usability". Easy my arse.

  • MadeMeEnterAnotherUserNameAppleAreAwful Level 1 Level 1 (0 points)

    Anyway, M Wahans solution does work. Signing out, selecting a free app in itunes, and then creating a new account when you attempt to download it without being signed in seems to provide the none option. Of course this is an utterly ludicrous series of hoops to jump through, and means you have to create an enitrely new account (which didnt matter for me, as I hadnt managed to review/confirm my FIRST account because of this). 

  • Dah•veed Level 7 Level 7 (32,335 points)

    I guess that I am wondering how many of you have managed to create an iTunes account without the None. Option. Did you just create an iTunes account for no reason?

     

    I ask because if you did not have an account and you wanted to get a free app, the process would have occurred naturally. You would have chosen your free app and the process would have had you create a new iTunes account exactly as described in the Knowledge Base article and you would have had a None option.

     

    And if you did not have an account and wanted a paid app the process would have had you create a new account with the necessary bank card information, PayPal or by redeeming a gift card.