8 Replies Latest reply: Mar 30, 2011 3:47 PM by nadaclue
friendlydj Level 1 Level 1
Keep getting this message and I can't get technical phone support because I'm a windows user. Tried customer support directions to no avail. Anyone else have any ideas?

hp pavillion, Windows Vista
  • saratoga26 Level 1 Level 1
    according with a post that I read earlier today it may be exactly the message that you are getting, that the app or whatever item you are trying to purchase has a restriction and can only be sold in Canada, EU , or whatever country they made it available for..
  • Mike1011 Level 1 Level 1
    Maybe the item you are trying to purchase isn't available in the US iTunes store.
  • friendlydj Level 1 Level 1
    Fellas, that would make virtually the entire new & noteworthy section unavailable so I don't think this is the case.
  • Katrina S. Level 7 Level 7
    You are ahead of the game, then. I don't even see a "new & noteworthy" section.
    Apple just started an App Store for Macs. Maybe that's why the itunes store is wonky.
    I kept seeing that "not available in US" message for free songs of the week a few months ago, then it mysteriously went away.
    Definitely something on their end!
  • friendlydj Level 1 Level 1
    If it is something on their end I wish they could at least update the status of the situation or that I could be in contact with tech support, just really frustrating. If anyone has any other ideas about how to make this better let me know.
  • Thri Cipio Level 1 Level 1
    I've had the same problem for quite some time now... and it persists across iTunes software updates. I suspect (tho' am not 100% sure) I've even done a complete purge and re-install and still have the same problem.

    This occurs every time I access "iTunes Store" within a given iTunes application initiation. I suspect that for some reason, instead of using the default Home page load, it's defaulting to searching for some invalid string.

    I also suspect that no answer from Apple or forum members will be forthcoming. I'm going to try to just live with a keyboard sequence to get past the glitch:
    (Tab) » (Enter) » {(Alt)+(S)} » (H)
    Hope this is of some use.   —Thri
  • nadaclue Level 1 Level 1
    This happened to me after upgrading iTunes. Go under Edit > Preferences > Parental Controls. UN-check anything that is checked under the "Disable" section. The Save/OK.