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FC922 Author

Level 1

0 points

Mac App Store not working

Can't download apps from the store!!!

17" MacBook Pro 2.6GHz Intel Core Duo, 4GB Ram, HD Glossy, Mac OS X (10.5.8)

Posted on Jan 6, 2011 10:43 PM

43 replies

habermas

Level 1

0 points

Jan 21, 2011 1:38 AM in response to jimwick

I tried the two fixes in the above - deleting the caches and repairing permissions and neither of them enabled me to enter the Mac App Store. It still hangs upon startup..

Jan 21, 2011 1:38 AM in response to FC922

I can download apps from the store and these are running fine... but I can't update them!!
In the " Purchased " section I can see the " Update " button, I click on it but the store replies to me: " There are updates for other accounts. Log in ( null ) to update the application for other account "!!

I can't figure what is the problem!!!

Jan 30, 2011 1:19 PM in response to FC922

I click on APP STORE and NOTHING HAPPENS. It did work when I first loaded it.
I've to delete it with no luck.

dward326

Level 1

0 points

Feb 3, 2011 5:29 PM in response to John Annis

my app store also does not open, I have tried literally everything i can think of. Uninstalling, using appzapper to uninstall then doing a software update, replacing the app store from a time machine backup, nothing works. Mine also worked at first

Feb 8, 2011 5:07 PM in response to FC922

Not working for me either. I'm trying to download a free app, I'm asked to log in (which I do). Then I hit "free" and get asked for my password. It's some crazy loop...

What's the point if it doesn't work?

Cinemagic

Level 2

165 points

Mar 6, 2011 7:14 PM in response to PuppyDogMom

Add me to the list. I have tried: 1) deleting the App (and all files associated with it using App Zapper) and re-installing, 2) adding the Macintosh HD to the Spotlight permissions and then removing it, 3) resetting account in iTunes and finally 4) deleting the particular app and re-installing it.

Deleting the particular app(s) and re-installing them is what finally worked for me. None of the other reported solutions worked.

Mar 12, 2011 3:48 PM in response to PuppyDogMom

I was having trouble with the Mac App Store too. I verified my account and noticed the security code was missing from my credit card info. Entered that and everything's been working since.

Sure would have been nice if the App Store had popped up and said, "Hey! Your credit card's security code is missing. Enter it now." Certainly would have been more Mac-like.

Apr 2, 2011 11:51 AM in response to FC922

Fix:

open Terminal and paste these lines:

m ~/Library/Preferences/com.apple.appstore.plist
rm ~/Library/Preferences/com.apple.storeagent.plist
rm -rf ~/Library/Preferences/ByHost/*

That should solve it for most! Make sure you quit the App Store before firing up the solution.

Docwok

Level 1

0 points

Apr 18, 2011 5:00 AM in response to FC922

App download hangs indefinately.

I am running 10.6.7.

Cleaned out library files as recommended. Installed combo over exsisting 10.6.7.

Mac App store loads fine but will not download.

Specifically, When you choose to purchase, a spinning 'gear' starts at the top of the window header bar and continues to run. I have left it running for 30 minutes at times wondering if its a traffic glitch at the server.

Internet connection via Airport and via Ethernet cable has same results.

Logging off and on makes no difference.

Itunes store works perfectly.

sorry to jump into you thread but I have searched the net the entire weekend and have tried to find an answer.

Apr 24, 2011 12:57 PM in response to Docwok

I have the exact same experience. Tell me if you ever found out an answer

Docwok

Level 1

0 points

Apr 24, 2011 1:10 PM in response to adamdreyfuss

Hi Adam,

you might want to follow this thread I started.

https://discussions.apple.com/thread/3007731?answerId=15049522022#15049522022

I tried the terminal paste from here and everything else from other threads. I am actually online with apple right now and have been trading emails today with a support guy but hes stuck on the idea I am in Itunes and trying to get iOS apps.

I have tried to see if I have any conflicts like jerry had but I am running only native Apple software except for using Mozzila FF over safari with add ons disabled. I spent much of last weekend on it and many hours this week.

Its not so much I NEED MAC apps but I hate when my hardware is not functioning as it should.

For sure I will let you know if I find a solution.

yegorco

Level 1

9 points

Jul 31, 2011 7:34 AM in response to uptimistik

Thank you so much uptimistik

This worked for me. Finally!

kidangel

Level 1

0 points

Oct 23, 2011 9:49 AM in response to FC922

Here's the deal. You need to update iTunes first from ver 10 to ver 10.5. Once you do that, the App Store works perfectly. Simple!

dickinsf

Level 1

8 points

Oct 23, 2011 12:23 PM in response to John Annis

I am also having a problem with the App Store not working. It just does not do anything when I choose "Install." This is the Mac App store, not the iTunes/iPad/iTouch stuff, which works just fine. I have had it work before, but not recently. All my software is up to date and I have a long-standing account.

nickvit

Level 1

0 points

Oct 26, 2011 11:36 AM in response to FC922

same problem here... nothing works... iTunes e MAP don't log in...

Mac App Store not working