7 Replies Latest reply: Jan 14, 2011 4:35 PM by Kensico
hoopychris Level 1 (0 points)
Hi guys,

Apologies if this has been covered in another topic, but my problem is not alone, connecting to WiFi, my iPhone doesn't even find any WiFi connections any longer all of a sudden, unless I'm sitting right beside the router at my computer so I'm guessing there might be a problem with the antenna possibly, or possibly not?? I tried resetting settings, restoring the iphone to factory settings (and losing all the apps I've purchased over the last 12 months in the process, doh) taking the sim card out and putting back in but still no joy. Anyone else experience anything simular and can offer advice, any info would be much appreciated.

Best regards,

iPhone, iPhone OS 3.1.3
  • Allan Sampson Level 10 (123,405 points)
    As with all other iTunes content that is available on your iPhone, all 3rd party apps installed on your iPhone should be in your iTunes library and would be with Sync Apps selected under the Apps tab for your iPhone sync preferences with iTunes. This should be selected for a number of reasons with this being one of them. With Sync Apps selected, after downloading/installing an app with your iPhone, the app will be copied to your iTunes library automatically the first time you sync your iPhone with iTunes after doing so. This also allows for downloading an app with iTunes on your computer and installing the app on your iPhone via the iTunes sync process. To remove an app without deleting the app, deselect the app under the apps tab followed by a sync. To reinstall the app again later, reselect the app under the Apps tab followed by a sync. When restoring your iPhone with iTunes if wanted or needed, all apps will or can be re-installed on your iPhone when syncing since all apps are in your iTunes library where they should be.

    If no change after resetting network settings on your iPhone and/or after restoring your iPhone with iTunes with iTunes as a new iPhone or not from your iPhone's backup, your iPhone has a hardware problem with the wireless card or with something else.
  • hoopychris Level 1 (0 points)
    Hi Alan,

    Many thanks for the advice, I'll be sure to sync the apps in futuer. All I know right now is when I connect to itunes, where all my apps were, they no longer are there

    I think you're right regarding the hardware problem. I guess I'll make an appointment to visit the Apple Store. Many thanks for the prompt response.
  • Kensico Level 1 (0 points)
    My WiFi was also recently lost. What is going on? Many threads here show this problem.
  • Allan Sampson Level 10 (123,405 points)
    A massive conspiricy. Conspiricy theorists of the world unite!

    Any problem connecting with any other wi-fi network besides your own?
  • Kensico Level 1 (0 points)
    All WiFi functionality has been lost since 4.2.1. Only on my iPhone 3G. iPads, Mac, ITouch and a HP laptop all are fine. Tried all possible resets, clearing, etc to no avail. I contacted Apple about this, they have not replied to my request.

    Disappointed that Apple will not at least join in the customer dialog.
  • Allan Sampson Level 10 (123,405 points)
    This is a user to user help forum ONLY - per the terms of use for these discussions. Apple does not provide direct support or answer any questions here.

    If you want direct support from Apple, you need to call AppleCare or make an appointment at an Apple store if there is one nearby.
  • Kensico Level 1 (0 points)
    Other manufacturers do not hide behind their own forums. They step up and become proactive with their customers.

    I contacted Apple on this matter. They have yet to reply.