Previous 1 2 3 4 5 Next 629 Replies Latest reply: Mar 30, 2015 4:15 PM by verblender Go to original post Branched to a new discussion.
  • dorade Level 1 (0 points)

    Power button issues developed quickly on my phone. I never lost full functionality, but had to put a lot of effort into pushing the button to get any response. A quick trip into the Apple Store fixed the problem. The staff replicated the problem, couldn't fix it and issued me a new phone. In and out in about 15 minutes.

  • chris102192 Level 1 (0 points)

    What really ***** is that this happened to BOTH of my iPhone 4s.... my original and my replacement issued to me from an Apple store.


    Apple, denied my repair request due to me being 3 DAYS out of warranty...


    now before i start complaining, i know they are not obligated to repair a phone out of warranty for free, but man come on.... 3 days!!!!!?


    I work for Best Buy, and for something like that, we would take care of our customer.. all they had to do was look at the phone and see that there was NO physical damage to the device whatsoever, but its all good....


    I've been loyal to the iPhone since 2007, and I'll most likely have another defective unit in my hands once iPhone 5 releases.

  • cpaulfan123 Level 1 (0 points)

    Hey when they issued you guys replacements do they give you the new iphone sealed in the box and everything. The reason I'm asking is becuase I just got the white iphone 4 and the lock button got stuck and I was wondering if when aple issues me a replacement if it would be possible to get the black iphone instead of the white. Thanks

  • chris102192 Level 1 (0 points)

    @cpaulfan123 It was a refurb unit... It's in a box, but not the original..


    If you were in the southern California area, I'd be able to get you a swap.


    Not sure of anywhere else though.

  • cpaulfan123 Level 1 (0 points)

    Oh bummer, I'm in the Chicago area. How would you be able to get me a swap? Do you think apple will let me swap? I'm thinking they will find this kinda of odd, as I'm sure people ask to swap their black for a white. Do you think they will let me swap? Thanks for the help

  • touchtonepolarb Level 1 (0 points)

    My on/off button seems to be stuck or jammed. Just happened randomly. It was working fine one minute, and the next it was not. I think it's around a year old. Possibly less than a year, so hopefully it's still under warranty!

  • bobs7349 Level 1 (0 points)

    My iphone 4 is out of warranty since a couple of months. The power button is stuck and not functional at all anymore. It happened out of the blue. I checked with AT&T and in the Apple store. AT&T sends you straight to Apple. The only option I got from a genius was to do a "repair exchange" to a new iphone for $199. Pretty steep price for a button. And I don't understand why a simple button only lasts 14 months. Aren't they famous for their quality? I'm very disappointed.

  • lennie from croydon Level 1 (0 points)

    Same here, just stopped working overnight, and is now out of warranty, not sure on what to do.

  • tjkim7 Level 1 (0 points)

    This is ridiculous.  I went to the store today and they told me the same thing.  That is just great.  My phone is out of warranty because I was one of the idiots who skipped work and spent all day sitting outside to get an iphone 4 on the first day, and because a crucial button just SUDDENLY stops working I'm suppose to pay 200 more dollars?  Maybe if I dropped my phone and this happened, or I spilled something on it I would understand.  But no, literally all of a sudden it just stops working.   I don't know what kind of piece of crap product does that.  The apple genius guy tells me that the part cannot be fixed on its own either.  Thats great, so apple makes a product that has a defect that causes a crucial button to cease functioning at its own disposal and also makes it impossible to be repaired.  I hope, I dont really hope but I kind of hope, that all of a sudden everyone elses buttons start suddenly failing and apple will be forced to address the issue.

  • simonfromamaroo Level 1 (0 points)

    Thanks for the post. My power/standby button just out-of-the blue decided yesterday to become really hard to press to work on my 6 month old iphone4. It's nice to know that it's not me or my iphone but that it's an obvious design or manufacturing flaw.

  • sara730 Level 1 (0 points)

    Have you had any luck fixing this problem? My iPhone 4 just started having this issue yesterday and it's really frustrating! I just got back from the Apple store and the guy at the Genius Bar told me the same thing...I'm 2 months out of warranty and they are going to charge me $199 to replace it. And on top of that, he pressed the button so much and so hard, it's even worse than when I brought it in! I don't qualify for an upgrade until March, so even though the iPhone 5 might come out in October, I will be stuck with this frustrating phone for at least 6 more months! Any ideas yet on how to fix it??

  • Raulmusicmaker Level 1 (0 points)

    yea so I now have the same problem with my iPhone, i dont have apple care and I have had my iphone for about a year now do i have to pay for a new iphone now?

  • M a z e N Level 1 (0 points)

    I totally agree with you. Mine just stopped working yester day. Fortunately,the warranty expired 4 months ago .Iremember when I got my iphone4 16 months ago, I was going to extend the warranty.But I was like; no man apple is a trusted Inc no need for spending extra money.

  • rainbowmushroom28 Level 1 (0 points)

    Hi, my Iphone 4 is about 7 months old and was working great until last night. Now it keeps randomly locking the screen, asking to power off, and for a while the button wasn't working (it isn't jammed, but it is a little loose). There is no water damage, I've dropped it maybe twice ever, but it had a case on it. I've read about similar problems, but without the glitching. I've tried restarting it (It restarts but the problems still occur), I've tried restoring it (again, problems still occur) and I don't know what else to do. The only apple store near me is simply mac and I don't know if they will replace my phone. I don't want to send it in because I really need my phone. What should I do?

  • lovelyoj Level 1 (0 points)

    Count me in guys! Just had a similar problem! My Iphone 4 power button got stuck all of a sudden! I didn't drop it or whatever! Since I bought mine october of last year, it was already out of warranty. I called wireless toyz and they told me to bring my unit at their store. They quoted it for like 50-85 bucks!! Hate it much!! Now I don't know if i'll bring it to apple store or simply go to wireless toyz and have it fix! >:-(

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