itunes error -9813 when connecting to music store
just setting up my new (but 2nd hand) G5. having problems accessing the music store in itunes. error -9813 keeps popping up, annoyingly. please help!
Power Mac G5, Mac OS X (10.4)
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The "Error 9813" alert occurs when there is an issue with the root certificate in a Keychain. Root certificates are stored in a system keychain located at :
/System/Library/Keychains/X509Anchors
These roots are used by Mac OS X system software to evaluate trust for secure web connections, secure e-mail, and other PKI interactions.
There are a few possible resolutions for this issue:
1. Quit iTunes, open Safari, and choose Empty Cache from the Safari Menu. Return to the iTunes Store and test to see if the issue is resolved,
2. Copy the "X509Anchors SystemRootCertificates.keychain", and "SystemCACertificates.keychain" files from another computer running the exact same version of Mac OS X as your computer, restart, and test.
3. Reinstall Mac OS X on your computer.
/System/Library/Keychains/X509Anchors
These roots are used by Mac OS X system software to evaluate trust for secure web connections, secure e-mail, and other PKI interactions.
There are a few possible resolutions for this issue:
1. Quit iTunes, open Safari, and choose Empty Cache from the Safari Menu. Return to the iTunes Store and test to see if the issue is resolved,
2. Copy the "X509Anchors SystemRootCertificates.keychain", and "SystemCACertificates.keychain" files from another computer running the exact same version of Mac OS X as your computer, restart, and test.
3. Reinstall Mac OS X on your computer.