itunes not accessing gracenote

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itunes not accessing gracenote

Help! I have a pile of CD's that I want to import. I haven't used my itunes for a while and when I opened it the upgrade came up. Not sure if that has anything to do with it or not, but now when I put in a cd it does not recognise it at all, and I only get 'track 1' etc.

It does not access gracenote at all - even when I go into advanced and get track names - nothing happens, no bar at the top or even the cursor busy icon. I have checked my preferences, run the diagnostics etc and cannot see why this is happening. Has anyone else experienced this? Am I missing something really obvious?

Any suggestions wouls be gratefully received!

Toshiba, Windows 7

Posted on Jan 9, 2011 7:15 AM

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Answer 1

Jan 9, 2011 9:48 AM in response to Kersty

Mine wasn't reading the cd's and I had to do some driver updates and that made it work for me. But then I started having the problem with it not burning cd's. I had to download an upgrade for a cd-dvd driver. I know this isn't much help but check your drives. Plus these guys here are great someone will help you get it fixed they're who helped me.
Good Luck, Kathy

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