Problems with Ipod classic

I have and Ipod Classic which I have docked in a portable BOSE system and the Bose system is always pluged in. When playing the Ipod, randomly the Ipod just turns off. Sometimes is plays for a few minutes and sometimes for a long time. Not sure why. The battery appears to be charged. I was wondering if anyone had any ideas of what the problem could be.

Eddie W.

a- your ipod's hard drive might have took a crap.
b- you may have to download the manual restore file... and apple has moved it so i sadly cant tell u were to find it.
c- maybe you need to reinstall itunes. i've had to do that once before (dont know why)

if your computer had of allowed you to format your ipod it would be gone forever if i understand correctly, so its good it didnt. sorry i cant help more

*Check your iPod with Diagnostics Mode*
It's possible that your iPod's hard drive has started to fail. Take your iPod and place your right thumb on the centre SELECT button and your left on the top MENU button. Press down both thumbs for about 6 seconds until your iPod reboots. Immediately move your left thumb around to the rewind button |<< on the left and hold this down together with SELECT for a further 6 seconds. Your iPod should now switch into Diagnostic Boot mode. Press MENU for *Manual Test*, then select *IO > HardDrive > HDSMARTData* to reveal your stats. For comparison here are mine for my 2 year old 6th Generation Classic:

Retracts: 889
Reallocs: 12
Pending Sectors: 0
PowerOn Hours: 2202
Start/Stops: 894
Temp: Current 24c
Temp: Min 10c
Temp: Max 50c

Take a note of your results. When finished press *SELECT & MENU* for 6 seconds to reset the iPod again.

With modern disc drives sectors are no longer marked bad by a disc scan, if the SMART firmware detects a sector it has trouble accessing it will attempt to invisibly reallocate it to a spare area of the disc.

Note that I've only 12 remapped sectors and none pending. To help explain what the numbers mean here is an extract from the Wikipedia S.M.A.R.T. article:

*Reallocated Sectors Count*
Count of reallocated sectors. When the hard drive finds a read/write/verification error, it marks this sector as "reallocated" and transfers data to a special reserved area (spare area). This process is also known as remapping, and "reallocated" sectors are called remaps. This is why, on modern hard disks, "bad blocks" cannot be found while testing the surface – all bad blocks are hidden in reallocated sectors. However, as the number of reallocated sectors increases, the read/write speed tends to decrease. The raw value normally represents a count of the number of bad sectors that have been found and remapped. Thus, the higher the attribute value, the more sectors the drive has had to reallocate.

*Pending sector count*
Number of "unstable" sectors (waiting to be remapped, because of read errors). If an unstable sector is subsequently written or read successfully, this value is decreased and the sector is not remapped. Read errors on a sector will not remap the sector (since it might be readable later); instead, the drive firmware remembers that the sector needs to be remapped, and remaps it the next time it's written.

Large numbers of Reallocs or Pending Sectors would suggest your drive is failing and that you may need to repair or replace your iPod. Check your stats after another attempt to update your iPod. If the numbers increase that again points to hard drive failure. While it won't be good news at least you'll know it isn't some random software problem and you can decide what to do next.

tt2

I took the advice of one user on here as my ipod classic 160gb was on a dock and just turned off and there was no sign of life, so i held down the menu and select button together and the first time i did the apple logo came up but i still had a hold of the buttons and it just went off again so the second time i held the menu and select button down and when the apple logo appeared released the buttons and then just held the select button down and it started up again and is no properly working again, hope that helped.