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Unable to prevent my Macbook Pro from crashing.

I have a 15-inc Macbook Pro from mid 2010, and am experiencing the same issues described in this article. The problem is, whenever I download and try to use the update, it says that it's not supported on my system. My computer will randomly freeze and crash, especially when running Safari, and the problem has only surfaced in the past week.
Any thoughts?

MacBook Pro, 15-inch, Mac OS X (10.6.6)

Posted on Jan 10, 2011 9:12 PM

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5 replies

Jan 10, 2011 9:30 PM in response to Mcxa

First run Software Update and see if your system needs the EFI update mentioned in the link you provided. If Software Update recommends it does follow the on-screen instructions, if it doesn't recommend it your system probably already has the update.

Although you may be having similar symptoms it may have a totally different cause. After you resolved whether your system needs the update then you can begin troubleshooting your issue. You mentioned this occurs "especially when running Safari, and the problem has only surfaced in the past week." If that is the case you should Reset Safari. How you do that is Safari - Reset Safari - Choose all the options and reset it. If that doesn't fix it either then take a look if you have added any new software including Safari extensions and remove that app. If that still isn't the case please post back with any troubleshooting steps you have taken so we have a starting point.

Roger

Unable to prevent my Macbook Pro from crashing.

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