Mail keeps "quitting unexpectedly" after the latest OS X upgrade

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Mail keeps "quitting unexpectedly" after the latest OS X upgrade

After the most recent OS X upgrade my Mail.app keeps "quitting unexpectedly" as soon as it connects to the internet. Some messages do get through but it takes 5-10 seconds for the app to crash (sometimes it takes less than that, sometimes more). The error message is something like that:

Process: Mail [5109]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 4.4 (1082)
Build Info: Mail-10820000~1
Code Type: X86-64 (Native)
Parent Process: launchd [167]

Date/Time: 2011-01-11 14:10:09.696 +0000
OS Version: Mac OS X 10.6.6 (10J567)
Report Version: 6

Interval Since Last Report: 89831 sec
Crashes Since Last Report: 66
Per-App Interval Since Last Report: 20472 sec
Per-App Crashes Since Last Report: 66

Exception Type: EXC BADINSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Crashed Thread: 9 Dispatch queue: com.apple.root.default-priority

Application Specific Information:
-[IMAPAccount _fetchUnreadCountsCheckForNewMessages:]
-[IMAPMailboxSyncEngine _goWithMessagesIfNeeded:]
etc.

If no internet connection is available Mail is not crashing (not that it can be of any use in this case).

Does anyone has any ideas?

Thanks a lot!!

MacBook Pro, Mac OS X (10.6.6)

Posted on Jan 11, 2011 6:21 AM

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Answer 1

Jan 11, 2011 6:52 PM in response to AlxGG

I'm having some mail problems as well since the OS update.

POP mail won't send and will not allow any other mail to send quite often causing Mail to crash.
MS Exchange messages send fine as well as MobileMe (IMAP). If I take my machine offline and delete the message then my other non-pop messages send as normal. Interesting . . .

I updated my system to OS 10.6.6 this morning.

Any of this sound familiar?

Cheers,
Chris

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Answer 2

AlxGG Author

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Jan 12, 2011 5:42 AM in response to AlxGG

In my case all the mailboxes are IMAP. In offline mode they seem to work fine, but as soon as I go online....

I've tried rebuilding the mail index (removed "Envelope Index"), and even tried removing, re-setting up and re-downloading the whole mailbox - all with zero effect. Mail keeps crashing...

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Answer 3

Jan 12, 2011 6:40 PM in response to AlxGG

My Mail has been doing the same. Even when I hit "quit", it doesn't quit, and it won't let my computer shut down either. This only started happening when I updated to 10.6.6. Some of my mailboxes also decide to not work, even though the settings (IMAP, etc.) for those email addresses haven't been changed (I checked!). Could this possibly be an update error on Apple's part?

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Answer 4

AlxGG Author

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Jan 14, 2011 8:14 AM in response to AlxGG

So I guess no one can help?

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Answer 5

teegeb

Level 1

5 points

Feb 13, 2011 11:06 AM in response to AlxGG

there is a couple other related threads about this problem:

http://discussions.apple.com/thread.jspa?messageID=12943029
http://discussions.info.apple.com/thread.jspa?threadID=2690537

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Answer 6

teegeb

Level 1

5 points

Feb 13, 2011 12:16 PM in response to AlxGG

can you try something, open keychain -> keychain access -> keychain first aid. after running that, does it show any problems (displayed in red)? if so, what were the problems and then repair.

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Answer 7

Mar 6, 2011 4:10 PM in response to AlxGG

I have the same issue as cited here. Is there no resolution posted for the problem?

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Answer 8

Dec 11, 2011 9:47 PM in response to teegeb

Hi all,

"can you try something, open keychain -> keychain access -> keychain first aid. after running that, does it show any problems (displayed in red)? if so, what were the problems and then repair."

I tried this method and it worked a treat. After running the Keychain first aid, it found an error with iMail. Unassigned port configuration. Click the Repair an Start button and voila, its fixed now. Thanks for the heads up.

2.53GHz MBP , Mac OS X (10.7.2)

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