13 Replies Latest reply: Mar 8, 2011 4:39 AM by AV2008
Jiltson Level 1 Level 1 (0 points)
I can't connect my Vizio M470NV tv to my Airport Express wireless 802.11n network. This tv has a built in Wi-Fi network and I can see my network listed on the tv but I can't connect. I have changed my password to all letters or numbers as suggested my the manufacturer and reset the tv and Airport may times. What am I doing wrong? Do I need something other than Airport Express to connect?
THANKS!
  • Tesserax Level 8 Level 8 (48,525 points)
    Hello Jiltson. Welcome to the Apple Discussions!

    If you temporarily disable wireless encryption, can your Vizio TV connect now? If not, are you operating your 802.11n AirPort Express Base Station (AXn) on the 2.4 or 5 GHz radio band? If on 5 GHz, try changing to the 2.4 GHz band. Can it connect now?
  • Jiltson Level 1 Level 1 (0 points)
    Hi Tesserax.

    Yes, I did disable wireless encryption and that didn't work. I did just try your suggestion with no success. Should the Airport Express be able to handle a TV? Or do I need to look for a router with more options?

    Thanks again!
  • Jiltson Level 1 Level 1 (0 points)
    Has anybody had a problem connecting their Vizio TV with built in Wi-Fi to their home wireless network when using an Apple Express as the router? Am I missing something?
  • Bob Timmons Level 10 Level 10 (83,040 points)
    It would be hard to believe that the Vizio would not connect at faster "n" speeds, but to test, keep the security off, but change the Radio Mode on the AirPort Express to 802.11b/g compatible.

    Open AirPort Utility - Click Manual Setup
    Click the Wireless tab
    Hold down the option key on your Mac while you click on the Radio Mode setting
    Choose 802.11b/g compatible
    Update

    Test with no security to see if you can connect that way. If you can, it's a question of finding the right security settings now. But, the speed on your network will be less than half of what it was before.
  • Tesserax Level 8 Level 8 (48,525 points)
    Ok, with security disabled, did you also try reconfiguring your Express to operate on the 2.4 GHz band?
  • Jiltson Level 1 Level 1 (0 points)
    Thanks for your suggestions. I think I am going to give up and return this TV. I'm thinking it's Wi-Fi is not compatible with the Apple Express. Please let me know if any one out there has connected their Vizio TV with built in Wi-Fi to their wireless network. THANKS
  • Bob Timmons Level 10 Level 10 (83,040 points)
    Can you please clarify if you tried the suggestion to disable security and change the Radio Mode setting to a more compatible setting?
  • Jiltson Level 1 Level 1 (0 points)
    Hi Bob.

    Yes, I have tried to disable security and change the radio mode setting. I appreciate every suggestion that is given and will try them all. I have been working with the manufacturer of the TV and they can't give me an answer that works.
  • Jiltson Level 1 Level 1 (0 points)
    I have tried everything that has been offered so far and will continue to try any other suggestions until I decide to return the TV.
  • Bob Timmons Level 10 Level 10 (83,040 points)
    I suggested the 802.11 b/g setting for the Radio Mode, but if you haven't already tried it, you might try the "802.11 g only" setting.

    The 802.11 g setting with no security would allow just about any wireless device to connect, so if the Vizio won't connect, I tend to think that the wireless feature is not working correctly on the TV.

    Any feedback from Vizio on the matter?
  • AV2008 Level 1 Level 1 (0 points)
    Were you ever able to get this issue solved, I'm also having vizio wifi problems.
  • paulfixit Level 1 Level 1 (0 points)
    My Vizio TV won't connect either. The logs messages on the airport extreme go on forever while the TV is turned on. Something like:


    Mar 08 03:23:17 Severity:5 Associated with station 00:19:9d:57:73:c9
    Mar 08 03:23:21 Severity:5 Deauthenticating with station 00:19:9d:57:73:c9 (reserved 2).
    Mar 08 03:23:21 Severity:5 Disassociated with station 00:19:9d:57:73:c9
    Mar 08 03:23:22 Severity:5 Associated with station 00:19:9d:57:73:c9
    Mar 08 03:23:26 Severity:5 Deauthenticating with station 00:19:9d:57:73:c9 (reserved 2).
    Mar 08 03:23:26 Severity:5 Disassociated with station 00:19:9d:57:73:c9
    Mar 08 03:23:26 Severity:5 Associated with station 00:19:9d:57:73:c9
    Mar 08 03:23:30 Severity:5 Deauthenticating with station 00:19:9d:57:73:c9 (reserved 2).
    Mar 08 03:23:30 Severity:5 Disassociated with station 00:19:9d:57:73:c9
    Mar 08 03:23:31 Severity:5 Associated with station 00:19:9d:57:73:c9
    Mar 08 03:23:33 Severity:5 Disassociated with station 00:19:9d:57:73:c9
  • AV2008 Level 1 Level 1 (0 points)
    My Vizio Wifi conn. seems to be working now. The fix was to replace my "top of the line" Motorola Docsis 3.0 cable modem with a rental 2.0 modem from Comcast. My symptom w/ the 3.0 was that the Vizio could see the network but wouldn't connect. All my wireless devices worked fine with the 3.0 but not the Vizio. The network speed is identical.